When we opened up our dishwasher this morning, we found it very hard to open and close the drawer. my guess was that something was obstructing the drawer slides, but couldn't find anything right off. it also looks as though the drawer may be tilted down a little bit, but have noticed this before with no problems. The resistance is so bad you really have to push it hard to get it to go back all the way, and even then, the sensor doesn't recognize that it is shut. any ideas??
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Re: top drawer sticks
Hi and welcome. I think I can help here. Read over my instructions first before pressing any buttons- Set the machine in diagnostics mode by first pressing the small lock button and holding it down, followed by the center button. (hold them both together, but start by pressing the lock button FIRST) for about 6 seconds. (you have to press the center button down right after you depress the lock button or else you will just set the machine in LOCK mode) You will hear a BEEP. Now push the far left button once. Now look at the display and press the center button to scroll thru the codes. You want to find "LD", I believe you will see it after three sucessive codes from the begining, but either way, scroll thru until you see LD, and then press the small lock button once. You should hear the lid motors retract now, and you will feel the drawer "come loose" again once the lid motors are back in the retracted position. Then simply turn the machine off. This clears the diagnostic mode. That should free the drawer up. Try this first and if you still have problems, let us know.
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The top dishdrawer is hard to open or close as the lid seal actuator motors are most likely faulty or lost power. The scraping is the lid seal touching the drawer lid. The F7 and F9 error are a result of this fault with the actuator motors.
At the base of the dishwasher housing under the bottom drawer is the power board. From there the power is supplied to the controller and the motors. These motors move the lid seal into position. First turn the mains power to dishwasher off and then back on. See if this resets the motor position. If not you will have to call the technician to fix the problem. But if you are technical savy you could go to the base of the dishwasher and take the connectors of drawer 1 out from the power board and swap with drawer 2 which is working.
If power board connection is not making any difference, then motors are the likely problem. Needs a lot of expertise to replace and adjust the motors.
After completing a cycle the top drawer feels like it will not open or the top of the drawer has fallen down. I've since forced it open but, now it feels like it will not close. I did not force it to close. How do I remedy this problem?
The power filter board at the base of the dishwasher (under the bottom drawer) has a fault which shuts power to top drawer. The drawer is tight because lid seal actualtor motors are not operting due to lack of power, Try not to push too hard as the lid seal will be damaged.
Needs a technician to fix it unless you are good at handling dishwasher repairs. This is a very difficult one to handle for the non professional. The power board is about $100 to buy,
It is likely the drawer seal assembly is not working properly.
You will have to get the drfawer out from the housing and check the top inside of the housing to see if the seal is broken or can be more complex if the seal actuator motors are out of alignment. Will need to call technician if you are not familar with electrical components.
If you keep operating like this then water leak can cause damage to dishwasher.
Hi,aside from any obstruction is thet DishDrawer® square and level?.
Is the DishDrawer® fastened securely to the cabinetry to prevent flex or movement? If not, the square geometry this appliance requires with affect drawer performance when opening and closing.
This is the most common cause for your problem. I'm not 100% sure, but it is something to take into consideration. Just a thought.
On the right side, near the top. there are two light pipes on the drawer. One sends an infrared beam of light to a reflective area on the cabinet, the other receives this light. Wipe these areas with a clean dry cloth.
It may be that the DW thinks the drawer may have been pulled open. On the right side, near the top. there are two light pipes on the drawer. One sends an infrared beam of light to a reflective area on the cabinet, the other receives this light. This is how the drawer senses whether the drawer is open or closed. Wipe these areas with a clean dry cloth.