Question about Fisher and Paykel 23 in. DD-603SS Built-in Dishwasher

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Top drawer sticks

When we opened up our dishwasher this morning, we found it very hard to open and close the drawer. my guess was that something was obstructing the drawer slides, but couldn't find anything right off. it also looks as though the drawer may be tilted down a little bit, but have noticed this before with no problems. The resistance is so bad you really have to push it hard to get it to go back all the way, and even then, the sensor doesn't recognize that it is shut. any ideas??

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  • 3 more comments 
  • djbrisvegas Dec 26, 2008

    looks like the top is jamming it. i opened the unit and couldnt see why it would.. Dont know so surfing trying to find out why

  • Anonymous Dec 29, 2008

    The top drawer stuck a few days ago, with exactly the same symptoms as you describe. Now the bottom drawer has started to do the same thing. It feels as if there is something sticking in the drawer slides but nothing is obvious

  • jbuttery6 Feb 18, 2009

    I have the same problem ,but after I did this , I could hear the top lid closing and opening ,,but not the bottom. after I turned the machine off for a while ,then on ,I could hear something that I think is the motor trying to raise the bottom lid ,,is it possible to start the motor manually by turning the threaded spindle?

  • marcoweinman Apr 11, 2009

    Thanks so much RT. I had the same problem and your solution fixed it! Can you send me the service manual so I have just in case the problem returns?

  • lfle May 11, 2010

    Wow! Oh wow! You saved me $$$. Thanks.



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Hi and welcome. I think I can help here.
Read over my instructions first before pressing any buttons- Set the machine in diagnostics mode by first pressing the small lock button and holding it down, followed by the center button. (hold them both together, but start by pressing the lock button FIRST) for about 6 seconds. (you have to press the center button down right after you depress the lock button or else you will just set the machine in LOCK mode) You will hear a BEEP. Now push the far left button once. Now look at the display and press the center button to scroll thru the codes. You want to find "LD", I believe you will see it after three sucessive codes from the begining, but either way, scroll thru until you see LD, and then press the small lock button once. You should hear the lid motors retract now, and you will feel the drawer "come loose" again once the lid motors are back in the retracted position. Then simply turn the machine off. This clears the diagnostic mode. That should free the drawer up. Try this first and if you still have problems, let us know.

Happy New Year from the FixYa crew!

Posted on Jan 01, 2009


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