Question about Xerox DocuColor 12 Printer

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NVM settings I mistakingly re-initialized all the NVM settings on my DC12. In doing so, my copy quality is totaly messed up. Any suggestions on resetting these back to a factory default. My copies now have a huge amount of grey background?

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In tray one there is a hidden compartment take a flat blade screwdriver to the cover as you are looking directly down at the top of the front of the drawer you should be able to open the top of the compartment. In there is what is called the birtcertificate for the machine and the original NVM settings are in there.

Posted on Dec 29, 2008

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I have a Xerox 5826. It is giving me a message LL--MCB NVM faillure. call for service. Is there any good man to help? Thanks

Posted on Aug 23, 2011

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Dc 236 machine has a fault code 010-320. fuser is new, lvps is new and so the small board, i dont know the name of that board... but still 010-320 is there... trying to reset the value of nvm from 2 to 0,...


Well since you know how to enter diagnostics. Go to DC132 and select all copier nvm. Do an all copier nvm initialization, it will correct any default errors in the memory.
You will just have to then reset things like the power save timers and I would also go in and do a dc604 registration adjustment.

Apr 18, 2011 | Xerox DocuColor 3535 Copier

1 Answer

Pls help me: xerox workcentre 24 code: 116-372


Ugh.. That is a formatter software issue. Try these resets
arrwup.gif Log Initialization

This step will delete any print or copy job that is in process, and then perform a reboot.

To execute: simultaneously press and hold the 1, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
arrwup.gif Spool Initialization

This step will delete all pending print or copy jobs in the job queue, and then perform a reboot.

To execute: simultaneously press and hold the 6, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
arrwup.gif HDD Initialization

This step will delete all pending print or copy jobs in the IOT job queue (DC 3535: does not delete any job data stored in the Network Controller), initializes the IOT HDD (refer to ADJ 9.8 for details), and will and then perform a reboot. All customer data on the HDD will be deleted.

To execute: simultaneously press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.
arrwup.gif ESS NVM Initialization caution.gif CAUTION

This routine will set all IOT ESS NVM values to default. Do not attempt this procedure unless there is a known-good Machine Settings floppy, an accurate Configuration Report and/or other data that will enable you to reload the correct NVM values for this machine.

This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then perform a reboot.

To execute: simultaneously press and hold the 3, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

If these do not work the system software needs reloaded or the ESS network board needs to be replaced.

Mar 12, 2011 | Xerox WorkCentre M-24 Color Copier

1 Answer

Error3-315 when machine on error come in most times


3-315 Fault Code indicates that a communication failure

between the IOT PWB and the Post IPS PWB was

detected.


You may be able to enter diagnostic mode and reset:

Entering Diagnostic Mode: First of all... to enter the User Interface (UI) Diagnostic Mode: Turn on the power... then while holding down the '0' button, press 'Start'. The screen will prompt you for an "Access Number"... use the keypad to enter '6789' which is the Default Access Number. This should bring you to a menu of options to choose from:

NVM Reset (Non Volatile Memory) / NVM Initialization

NVM Read / Write (memory adjustments)

Component Control (for testing sensors, motors, etc.)

Print (for running Test Patterns from Diagnostics)

Subsystem Check (for fuser nip measurement check out, and developer unit check out)

Max Setup (for setting up copy quality)


If reset does not work, you need service on the unit.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe





Feb 11, 2011 | Xerox DocuColor 12 Printer

2 Answers

Hello, after a NVM reset my ADF stop working and color where in wrong places. I resolve the color problems but ADF is not working is this activated by a NVM code? Regards, Hugo


How did you resolve the color problem? I am having the same issue on a Xerox Workcentre 24. After initializing the NVM, the auto-feeder does not work and the colors are off. How did you resolve the colors being offset?

Feb 02, 2010 | Xerox DocuColor 3535 Copier

2 Answers

Error-9-354


Hi,

User Interface (UI) DIAGNOSTIC ENTRY:
Turn on the power… then while holding down the ‘0’ button, press ‘Start’.
The screen will prompt you for an “Access Number”… use the keypad to enter ‘6789’ which is the Default Access Number.
This should bring you to a menu of options to choose from:
• NVM Reset (Non Volatile Memory) / NVM Initialization
• NVM Read / Write (memory adjustments) you will need to know which codes do what
• Component Control (for testing sensors, motors, etc.)
• Print (for running Test Patterns from Diagnostics)
• Subsystem Check (for fuser nip measurement check out, and developer unit check out)
• Max Setup (for setting up copy quality)


Set NVM to 776-060=0 and 776-372=0

Hope that helps

Mike

Sep 23, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Xerox DC12 Fiery EX12 Print missaligment


caopy can be set by NVm Code 720-001 for side A
720-002 for Side B
please note down initial values before changing it

Apr 21, 2009 | Xerox DocuColor 12 Color Copier

2 Answers

Xerox DC12 gives error 14-372 please HELP!!


ERROR 14-372 ROS MOTOR FAIL , ITS THE MOTOR THAT ROTATES THE POLYGON OF THE LASER BEAM , ITS LOCATED , BELOW THE SCANNER UNIT AND OVER THE COPY/PRINT CTG. 13R557/13R558 . IT CAN BE ONE OF 3 THINGS THE ROS ASSY. (LASER SCANNER UNIT OR ROS) , IOT DRIVE PWB(THE PC BOARD BELOW THE NVM AND IOT-SYS) OR A PROBLEM ON THE WIRING HARNESS / POWER SUPPLY. WE CAN REPAIR THOSE UNITS OR I CAN PROVIDE YOU THE PART NUMBERS IF YOU WANT TO ORDER THEM NEW FROM XEROX . diesco_cxl@hotmail.com

Mar 23, 2009 | Xerox DocuColor 12 Printer

2 Answers

Error Code 10-399


Hello sir; The problem you have can be reset, just follow the steps as below;
1, power on the machine.
2, while hold down the 0 key, press start.
3, enter the access number 6789
4, click onNVM reset/NVM initialization.
5, enter 777-018 press start.
if still have problem let me know

Jan 02, 2009 | Xerox DocuColor 12 Color Copier

1 Answer

Mailbox ,finisher xerox dc12


i take you have a mailbox finisher. If so the finisher is plug and play with the dc12

Jul 02, 2008 | Xerox DocuColor 12 Printer

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