Question about Microwave Ovens
Several buttons on the keypad are not working or responding. Does this (can this) be replaced?
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this repair for you, we do that for $39.95 plus part costs.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your model number) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Dec 26, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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You may have a bad keypad, which in many cases can be replaced.
A bad keypad may be worn out due to age, damaged, or it may have gotten wet or otherwise contaminated.
Moisture and contamination can be caused by not using the fan when boiling on the stove top (for over the range models), direct spraying of cleaners, by storing the microwave in an unheated garage or shed, or infestation.
I warn my customers to never spray cleaner directly onto the microwave keypad, since the liquid can get inside and "lock up" or even ruin the keypad or controller.
You can find helpful exploded view diagrams and order parts by entering your model number here: http://tinyurl.com/gv383
Aug 10, 2007 | Hotpoint RVM1425 Microwave Oven
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