Question about GE 27831GE2 Phone

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Ge cordless model 27831 issues

I have 2 wall phones and replaced 2 cordless phones with the ge model. Both phones have been charged. The handset 1, the one with the phone jack is working fine. The second handset does not work at all. When I click the talk button the phone just replies "unavailable". Any suggestions?

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Re: ge cordless model 27831 issues

You have to place the handset 2 in on the main base by 'round 20 seconds so it will be registered by the system

Posted on Jan 02, 2009

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Re: ge cordless model 27831 issues

I had this exact problem and all I had to do was switch the handsets. Place handset #1 with the base that is plugged in to a jack, etc. It only took me 2 months of going without the second phone to figure this one out and it didn't come without way too much time looking for a solution on the net. Even then I just kind of guessed through the solution. Hope this helps

Posted on Jul 04, 2007

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My GE 27831 cordless phone only display the message " unavailable".

you can contact the mobile service provider...........

Aug 24, 2011 | GE 27831 Cordless Phone

1 Answer

How do i put the ring tone back in the handset

    Does the Phone Power Up?
  1. When you pick up your GE cordless phone and press a button, the phone should beep as a confirmation that a button has been pressed. If the telephone handset does not beep, or if it does not respond to any buttons, the battery may be in need of a recharge. Verify that the cordless phone base unit is plugged in to an electrical source, then place the handset into the charging cradle. If no lights illuminate on the phone, or if charging fails to correct the issue, clean the metal charging contacts on the cordless handset and place the phone back on the charger. If it still fails to respond or to charge, the unit may need to be serviced or replaced.
  2. Does the Battery Hold a Charge?
  3. If the cordless phone charges up and appears to be ready for use but dies after only short periods of use, the internal rechargeable batteries may need to be replaced. Replacement batteries are widely available at electronics and discount retail stores. Note your phone's exact model number, as this number will be necessary when purchasing a replacement battery.
  4. Listen for a Dial Tone
  5. If the GE cordless phone powers on, and beeps when you press keys, but no dial tone is heard, one of three problems is the likely culprit. The phone's batteries may have an insufficient charge to fully power the phone, a condition that can be corrected by simply placing the phone back in the charger. If the batteries are charged, but no dial tone is heard, it is also possible that another telephone in your home or office is "off hook" or in use; verify that all telephones, fax machines and modems are securely on the hook. If there is still no dial tone, your telephone service may have been disconnected or require service by your local telephone company.
  6. Listen for Static
  7. On some GE cordless phone models, particularly older models, static may be heard if the radio signal between the handset and base unit experiences interference. Common sources of interference include unshielded electronics, appliances, and radio transmitters, as well as high-tension power lines. If your phone offers an option to change channels, try several different channels to see if the static is eliminated. If static continues to exist, or if static can be heard on wired phones sharing the same line, your telephone line may require service.
  8. Verify Your Handset is Registered
  9. Some models of GE cordless phones may display a message on the display screen that the handset needs to be registered. If this message appears, move the handset close to the base unit and press the "Prog/Mute" button near the bottom of the handset. Next, press the "Pager" button on the base unit (your handset may instruct you to perform this step). Finally, press the "Prog/Mute" button on the handset one more time to complete the registration process. Your GE cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of cordless home service with quality sound and features. There are many models of the GE Cordless Phone. The most current models, including the DECT 6.0, have standard features such as call waiting, caller ID, visual ring indicator, phone number memory and digital answering systems .
  10. Before you use your GE Cordless Phone, ensure that you have all the parts. Your cordless phone package should include the phone base, a handset battery pack, a battery compartment cover, the cordless handset, a wall mount bracket, and a telephone line cord and AC power adaptor. Once you have confirmed that you have all of your parts, insert the handset battery pack into the handset and replace the battery compartment cover. Insert your telephone line cord and the AC power adapter into the phone base. The phone base identifies the telephone line as TEL LINE and the adapter as AC. Plug the phone base into the electrical socket. Place the cordless handset into the base. Allow the phone to charge for at least 16 hours before its first use. Failure to fully charge the battery before its first use will result in poor battery performance.
  11. Once you have fully charged your phone, you can proceed with setting up your phone's features. If your cordless phone includes an answering system, complete this setup process first. Turn on the answering system by pressing the on/off button. The message indicator light will display. The cordless phones are defaulted to English as the selected language. To change your language preference, press the "Skip" button for two seconds. The language will change to Spanish. Next, you will set up your voice time and day stamp. While the answering system is on, press the "Answer" button on your handset for two seconds. The phone will enter the answerer mode. Press the "8" key. This will take you to the time/day setup menu. Use the number keys to set the hour and minutes. Use the volume up and down arrows to set the AM/PM. Press "#" to save. The cordless handset will also require that you give it a name. Press the "Mute" button for two seconds until the handset reads "ENTER NAME." Enter the name of the handset by using the touchtone keypad. Press the "Mute" button to save. Enter the default area code by pressing "Mute" until the phone displays "AREA CODE." Enter your three-digit area code and press the "Mute" button to save.
  12. GE Cordless Phones are designed to be simple and convenient to use. To place or answer a call, press the TALK button. You can pre-dial a number by dialing the number before pressing the TALK button. When you are ready to make the call, press TALK and the phone will dial automatically. To answer a call that is waiting on the other line, press the FLASH button. If you experience call interference or bad reception while on a call, press the CHANNEL button until your line clears

Nov 17, 2009 | Uniden Cordless Phone

2 Answers

2nd request: Model 27956 GE Cordless Handset with Picture Caller ID & Slide Show. Won't work after power outage. White & gray screen only. Disconnected and reconnected as advised by service call....

This fixed mine:


To fix this issue:

1. Unplug the Unit
2. Unplug the Phone Cord
3. Disconnect the Battery from the Handset
4. Wait 10-15 minutes… and put back together in Reverse Order
5. Connect the Handset Battery
6. Plug-in the Phone Cord
7. Plug-in the Unit

Sep 02, 2009 | Uniden Cordless Phone

1 Answer

How do i change the incoming message on my phone?

The 27831 isn't an answering machine.

Please refer to the documentation for whatever answering machine you have on your phone line. If you require further assistance, please add a comment to this question and specify the make and model of your answering machine.

Apr 13, 2009 | GE 27831 2.4 GHz Twin Cordless Phone

1 Answer

Ge 27831 Cordless dual phone 2nd handset doesn't work

Another user (thank yoiu but I'm sorry I forgot his/her name) had the answer. It was ihe instructions but I missed it. Needed to set the 2nd handset into the main base for 20 seconds so that it could align itself.

Mar 21, 2009 | GE 27831 Cordless Phone

1 Answer

Leaving a message for people to hear when we are unable to answer

The 27831 isn't an answering machine. Please refer to the documentation for the answering machine you have on your phone line. If you require further assistance, please add a comment to this question and specify the make and model of your answering machine.

Jan 14, 2009 | GE 27831 2.4 GHz Twin Cordless Phone

1 Answer

The charge light is not on when charging the phone

i have the same problem, but the handset dont charge. u have to change a zenner diode, inside of the base.

Nov 08, 2008 | GE 27831 Cordless Phone

1 Answer

Base unit light blinking GE 27831

I had the same problem. Once I read the owners manual I found the charge light blinks to indicate that you have voicemail waiting to be retrieved via telecom provider. Much to my surprise I have a voicemail account I never requested.

Another mystery solved - I now know why I missed so many messages.

Dec 28, 2007 | GE 27831 Cordless Phone

2 Answers

My second handset is disfunctional

you have to put the second handset on the primary base for about 20 seconds for it to accept it, then you will get a tone and everything should work fine from there.

Nov 08, 2007 | GE 27831 Cordless Phone

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