Starview seen your name pop up a few times regarding prob/ms,starview just stuck saying the box on screen,nothing happening,no response from remote,changed bateries,just nothing happening,any clues,have no idea what 2 do,would be grateful for any help,both pensioners and box is a life saver,thanks,john

SOURCE: my thomson dti 6300 250gb free view box wont turn on

Emailed Topuptv and got this reply

Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.


We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

SOURCE: TV has screen saver that says Press

It sounds like the remote lost its function, you need to program it again, try this. Please press SAT at the top left of your remote for 5 seconds and then press RECORD three times. IF that does not work, access the system info from the TV1, location, readress that remote.

To readress that remote, try this. With the remote that is not working, please press and hold the SAT button. Once all the buttons light up, let go, and then press 9, then # (below 9). Press RECORD twice. Did the Remote Address change on the system info screen? If so, you are set!

http://tech.dishnetwork.com/departmental_content/TechPortal/index.shtml

Mike.H-DISH_Network

• 246 Answers
• Posted on Jan 18, 2011

SOURCE: live tv mode how do I turn it off

Hi taniabusby there seems to be a couple of issues here. Thefirst one seems the Software may be out of date, the current software as of 1/18/11is L6.73, L6.72 and L6.71. If you are running the current software then youwill need to run a Check Switch Test, this test will acquire the strongestsignal and will allow your guide to update fully. I will send a link to helpget your full guide to show.
http://www.dishnetwork.com/SupportSection/no-guide

Mike Houston of DISH Network

SOURCE: Need Universal code for RCA remote with Apex DT250 Digital Conver

Use cbl/sat button. Your remote might use more or less than 4 digits. Use 749 or 00749. It'll probably work. It worked for me.

SOURCE: my mum has pvr/9150t but its stopped working. she thought it might be the remote so changed batteries ,still didnt work . there are 2 green lights on the front of the box but no matter what buttons yo

Think we all have the same problem today. It must be a data error sent via channel listings. If you unplug ariel and search channels the remote will keep working. I think we just have to wait until the erratic program has been on.