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Re: It Wont Read The songs
The songs are in the wrong format - it does not recognize iTunes songs or DRM-encrypted songs which do not have "transfer rights" (many msuic services - especially free ones but also paid ones - give you WMA's that have "play rights" -i.e. you can play them on your computer; but if they do not have transfer rights, they will show up in your player, yet not play correctly/skip).
Transfer only songs that are in Mp3 Format and you will never have this problem.
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You won't need to download or install any programs if you have Windows Media Player on your computer. You can use other programs but WMP is probably the easiest!
Plug in your MP3 player using the USB cord (should be in box)
(If your songs are already in Library skip this step). Click "File" (top left hand corner) then "Add to Library..." Click "OK" WMP will now find all music on your computer and add it to Library.
If the internet is connected WMP will attempt to find song info such as title, artist, album etc. Otherwise right click on song and click "Edit"
Click on "Sync" tab (top of player). A sidebar should appear with "Creative zen.. etc" written on the top.
Drag songs into sidebar.
Click "Start Sync"
The songs will now download onto your MP3 player.
To organise your files into folders etc. go to "My Computer" then "Creative Zen etc" then "Music" and create folders (right click "create folder") copy, paste, and drag your songs in folders as you like.
You can now unplug you MP3 player and turn it on!
Please reply so I can know if this information was helpful or not and can help you further.
Try plugging the unit directly into the computer tower and not use the extension cable, plug it directly into one of the rear ports on your computer. This unit actually hardly ever breaks because its a simple flash drive.
Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. It will even delete songs from your GoGear that were on there before. Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.