Question about Acer Extensa 4620 Notebook

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Hdd user password

My son's Acer Extensa 4620 is locked up and asking for the HDD User Password, I don't have it. How did this happen?

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  • Acer Master
  • 4,806 Answers

Hi there
This mainly happens when someone else has been on the laptop and have been into the bios to create a HDD password accidentally or otherwise.
you may be able to reset the password from within the bios although this is highly unlikely, you may have to ask your son what the password is or if a friend could have created a password.
Your not going to be able to access the hard drive until you have or can change the password

Regards

Posted on Dec 24, 2008

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