Question about Kenwood DNX5120 DVD Navigation System GPS Receiver

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I have had my Kenwood DNX5120 for 2 weeks now, and yesterday the screen just went blank while driving. You can see the colors morphing around the buttons, but none of the buttons work. You can tap all over the touchscreen and hear the keys but not see them. It still plays CDs, but no display, I even stuck a paper clip in the RESET hole and still nothing. I have searched forums all over the internet and nothing. How can we solve this? Thank you!

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I just had this problem. You will need a pc with a dvd/cd writer. Go to www.garmin.com/kenwwood, and download to new firmware/software. Just follow the instructions and upgrade your 5120's software to version 2.60. All you have to do is unzip the file on your pc, copy it to your cd using your burner software, then load it into your kenwood's dvd/cd drive. Your maps should come back.

Posted on Mar 01, 2009

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