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Thank you for reaching out to us with your questions. Sadly, at this time we no longer carry the battery for your phone. However, you should be able to find a replacement battery online through 3rd party sites (Ebay, Amazon, BatteriesPlus, etc). The model# of the stock battery is BR50. I hope that helps.
Moto Razr components where taken off the assembly line years ago and all parts used are refurbished or stockpiled.........you have a bad battery, case closed........the razr has a few common flaws...... ear piece, LCD, and battery tends to go out without notice and on a rare occasion wont work right out of the box.....Working at Sprint PCS I saw 1 out of every 15 Razrs have problems straight from the box....take the phone back to the staore and they will giv you a new battery as they should be away of the hiccups associated with this device!!!! :D
and by the way, 3-4 hrs use from a 15 min charge is awesome.......just your battery has an internal flaw that is causing it to transfer too much power.....(i.e. thats how it is able to charge so fast, but also why it dies so fast) if you have another razr laying around try that battery as long as the lettering on the battery is the same....fr example : a battery with the code bt50 and br50 are not interchangeable.
Good Luck and pls rate this post!!!! :D