My portable programmer for Tesa HT20 keeps saying "clear the lock"

Question edited for a lot more clarity, including maker.
Question moved from Misc to Electronic Locks.

Portable programmer according to this

https://www.google.com/search?q=tesa+ht20i+locking+system+program+as+common+user

..

Troubleshooting help

https://www.google.com/search?q=onity+lock+portable+programmer+not+connecting

..

We love mystery items here on Fixya :>)

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I have a couple of encoders on my AF that are not working as expected probable some moisture/dust. Any one here knows if Elektron sells encoders or if there ...

What is tesa mhite?

Items found similar to Tesa HT20i Hotel Locking System Portable Programer

Onity HT20i Manual

Need more information. Try lifting up on the handle when you card the lock. A worn or broken clutch assembly is a common issue with older TESA/Onity HT24 locks.

1st check the operators manual, if it has a solution, I will be shocked, 2, before you go to tesla, check and see if you pull the main fuse will you lose all your memory, if so, DON`T DO IT, if its safe, pull the main fuse, for about an 1/2hr and leave it out, then put it back in, let it idle for about 1/2 hr and see if that solves it. if it does. your good, it not dealer

If you need further help, reach me via phone at https://www.6ya.com/expert/reginald_d1f35dc049b0256a

This page is for Onity's Supplies and Services:
http://www.onity.com/support/supplies-and-services/
It is the only source of contact information that I could find toward solving your problem.
I suggest that you contact them through the phone number listed on this page. For your convenience,
By Phone: 1-800-749-2983
By Email: [email protected]

Good luck!

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