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Windows doesn't start and there is an error message

The msg reads something like insert windows discs and then click fix my computer. I don't have the discs and the supplier is saying that I am not supposed to have them. Is this true - I thought that all computers should be supplied with the discs in the event of this very problem. It won't let me start it in safe mode either when pressing f8.

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It depends. Some of the computer stores give an Operating System disc when a customer purchases a computer package but one thing for sure they will give you a system drivers disc for your unit.  In your case now, you should have a boot media disc (Operating System) installer for you to install a fresh copy of your operating system or repair your Operating System problem you are facing now. Make sure you are setting your bios boot sequence to cd, floppy and last will be your harddisk.

Posted on Dec 24, 2008

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Posted on Jan 02, 2017

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hi , Reuben

I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
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Hello there,

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If you're running on Windows 8 then follow these steps:

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