Question about Acer Aspire 5920-6727 Notebook
Have just purchased an Acer Aspire 5920G laptop running Vista Home Premium (Duo 2.0Ghz processors, 4Gb RAM). Following several hours of successful usage yesterday the machine suddenly stopped booting properly - gets as far as the Vista logo and "Please Wait" message screens and then goes to a blank screen except for the mouse pointer. This happens even rebooting in Safe Mode. PC has not hung as mouse works and I can pull up the Windows Ease-of-Access menu using "Win Key+U" hotkey function but none of the other Win Key functions work. As I only purchased the unit yesterday I have not had time to create a bootable CD yet. A full system restore using the hidden Windows partition is a possibility but I only want to do that as a final resort...
If unit is not booting you cannot use the system restore tool. And if you have not created back up disks .................
At least you did not have the machine long enough to really load it up so reloading it will not be so bad. However, ......
Maybe you picked up some computer clap? Using another machine download the malware bytes program onto a usb stick and then boot up your vista machine via the F 8 prompt (desktop + networking) during bootup.
Then when on simple desktop, insert usb stick and navigate to the file downloaded and run the app from there. Good luck!!!
Posted on Mar 23, 2017
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Posted on Jan 02, 2017
Try reinstalling the ATI Southbridge Drivers. The AMD website will have a link (it's on the same page as the Catalyst drivers).
You will have to use version 9.3 as the Radeon Xpress series is no longer supported with 9.4 and up.
Posted on May 10, 2009
its a hardware issue, and why its your motherboard on laptop have a problem, not physically but i think your try to re-update your BIOS to clear out all the malfunction chips inside your laptop. This problem was actually i encountered before but no one also understand why is always came back the problem on it. Go to the website on the ACER www.acer.com to download the latest BIOS updates on it.
You should install it one by one or step by step like for example 1.0 then 2.0, like that. And don't be so hurry the BIOS is a very delicate setup rather than Windows System.
Basically restore the BIOS setting on default after that installation.
This installation might help to you with that problem and dont forget to unplug all unnecessary input devices so that it will not hang up again. Afterwards run Disc Recovery Disk to setup Windows System, good luck! Bboy
Posted on Jul 22, 2009
Thank you for your query
unfortunatley you are stuck in a windows loop and will need to reformat your PC
Please do the following to reformat
1) Put your recovery disc into your PC and allow the PC to restart
2) The laptop should pick the disc up and boot from it
3) Follow the onscreen instructions to complete the rest of the install
If this has been useful please leave postive feedback/vote/testimonial - Thank You Again
Posted on Feb 17, 2010
SOURCE: Unable to boot my acer laptop.
Thank you for contacting Fixya. This is Anil.
I understand that your computer is infected with Malware and now the computer is not booting to normal mode.
I can uderstand how frustrating this could be and I assure I will try be best to resolve this issue.
From the statement I understand that it may happen due to hardware failure, BIOS mismatch or due to static charge. Let us try the basic troubleshooting. Turn Off the Computer, remove all the devices attached to the computer, the power cable and battrey, now holdon the power button for 15 secs (make sure adpater and battery are uplugged) it will drain out all the static charge. Now, restart the computer and keep on tapping F2 (some computers "DEL or Delete" key), you will enter to BIOS setup utility, press F9 (click "Yes", if you are prompted) and then press F10 (Click "Yes", if you are prompted), it will restart the computer to Normal mode. If still it is not booting to normal mode, then we have to perform a full system recovery & it is a distructive process as you will loose all the datas on the computer. To do so, Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.
I believe the above resolution should resolve the issue, however, if the issue still persists, please contact us. We will be glad to help you.
Posted on Jul 18, 2010
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