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I have just plugged my new Panasonic Blu ray (DMP-BD35) player into my Onkyo amp via HDMI, then on to my Philips 42PF9631D/79 (I think correct model number). The Panasonic is giving me a U73 error - not compatible. ANy ideas?

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  • eugene179 Dec 24, 2008

    Thanks very much ginko - got me out of a sticky situation! Very prompt response too!

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Try taking the player off auto in the hdmi setup and choose 1080i when hooked up to the AVR.

Posted on Dec 24, 2008

  • AbdulRahiman S Dec 24, 2008

    Also double check your HDMI cables.it may lead inntermittent connections which in turn cause the U73 error.else u willl hav to try some other HDMI  compatible devices..



  • AbdulRahiman S Dec 24, 2008

    and anothe important thing is Faulty cable might be a problem.Before returning the brand new player u buy a slighty more expansive HDMI cable (double coated). Plugged it in and all the problems will be solved!!

    Faulty cable might be ur problem.



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Try a different ~HDMI input, sometimes you resolve u73 by updating the firmware, the procedure is descripted on the unit user manual.

Posted on Dec 24, 2008

  • Ginko
    Ginko Dec 24, 2008

    Hi, check the frmware version, if you have 1.3 or later, the firmware is ok.

    Browsing users discussion groups, I found out that this hapen mostly because the ble ray has to establish HDMI connection to play the media. Once
    that connection is established, you can turn off the display. Hook
    the HDMI directly to the display and try turning it on and off so that it can restart the cnnection. The display must be on so the player can start playing.

    You find more here: Panasonic DMP-BD30 "U73" HDMI issue - AVS Forum

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