Question about Panasonic NN-T990SA Microwave Oven
The door won't lock on closing and the two hooks on the side of the door 'flop'
Apparently they are supposed to stay up, but just 'flop'
is off inside.
Normally the problem is not the spring itself, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.
If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.
The door latch head (hook) is easy to replace or repair if that's the issue.
Normally you have to separate the door panels as shown in the attached photo to get to the innards.
Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 25, 2008
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Posted on Jan 02, 2017
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