If the water is coming from under the cold water tank on the back of the machine it probably the o-ring seal in the grey machine recepticle which is visable when you remove the tank for filling. This seals the tank to the machine body and over time can leak (mine has!!). You can get them from Gaggia UK in Halifax
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This is an easy fix for a 14$. The seal at the water tank connection is worn. Take the water tank off. There is a round flat topped plastic retainer. Pry off the retainer (comes off easily). You will see a black round o-ring made to fit on a channel. Remove the o-ring and replace.Two minutes and you are without water leaks. I do not remove the tank to fill anymore, I use a pitcher instead. Part number 3 in this diagram. http://www.partsguru.com/user/VIENNA%20PLUS%20DIAGRAM.pdf
If you're encountering leaks under the tank, most often it occurs when the water tank is not seated properly allowing water to drain out of the tank and into the base.You can easily fix this by following the steps below.
1. Please remove the water tank.
2. There is an access opening like a round hole in the base beneath were the tank fits into the machine.
3. Using an absorbent cloth material dry the water through this opening. Please be patient, it can take sometime.
4. Once the water is gone the machine will operate normally again.
There are alignment pins on the tank that fit into holes in the coffee machine. Make sure this alignment holes are clear of any debris. Coffee beans have been known to make their way into these openings. Please use a flashlight and a small mirror to see down into the alignment holes.
Water leaking inside the coffee maker. Remove water tank. Use a turkey baster and place it inside a hole, where the water tank houses into. **** water out, which is causing your fault message - "Water System Fault." Only thing you can do is make sure water tank cover/lid is put on properly (correctly oriented) and replace seal ring where water tank spout inserts into. If problem returns, then there is a serious leak inside the unit.
Hi I,am not 100% familiar with this model but the machine thinks the is a leak. Remove water tank the should be a hole visible under tank place finger in hole and check for water. If so remove water with syringe etc. Leak most likely cause tank incorrectly fitted or faulty seal on tank. If water tank seal OK, Remove water with syringe etc appliance will work. As a precaution remove lid and run you should be able to see any leaks. If not look for white stains on components. If no leaks or stains found it's was most likely tank incorrectly fitted.
I rang Saeco service centre about my leaking water tank and they posted me a new tank - no questions or need to return the faulty item. I believe there may be a bad batch of tanks which leak because of faulty valves.
hello you say sometime water leak out normally when the water valve seal is defective it will always leak. look under the water tank you got 4 plastic guide moulded in the container make sure no guide broken or missing a little pease of plastic if you got a pease missing add whatever missing inthe hole like a shim check it out cheers
it's possible, like mine with the same problem, that one or more of the plastic feet under the water tank has broken, then making the tank move and upsetting the valve underneath. My one always leaks clean water, never dirty and I have a broken foot.