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Hello i have hp color laser jet 4700dn printer when its print from computer its s howing message 49.3048 service error how can i solve this problem .please can u advace

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This is a communication error. Make sure there isn't anything in the print que. If there is try deleting it. Unhook the printer from the network or computer and try and powercycle the printer. If that doesn't work try a cold reset. Turn the printer on and once the memory starts to count up press and hold the check button until the three lights light up and release then scroll down and hit the check mark on cold reset and see if the printer comes to ready. This will reset the IP address if the printer has one

Posted on Dec 24, 2008

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Posted on Apr 25, 2009

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The problem is usually caused by printing a PDF file with fonts/page size/ page formating errors which will cause the printer to display the 49.3048 error. The only way to use the printer is to POR or recycle the power and delete the print job from the server or spooling device and cancel it on the printer before the offending command is issued to the printer again. You can try updating the firmware to the latest version 46.140.5 from the HP website. MIke L.

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Hp color laserjet 4700dn error code 59.30


turn off the printer. remove the duplex device from the printer. turn on the printer. enter the diagnostic menu. enter the menu for sensor and motors. select the fuser motor and let it run. if you can hear it its ok (its not such a noicy one ... you have to listen very good) - follow up the next steps:

turn off the printer. turn on the printer. enter the service menu - pin code is: 09470005. set to 0 all counters for mono print, color print and the counter after service. leave the menu.

turn off the printer, reinstall the duplax device. turn on the printer.

result: the error msg is gone. its just HP wants to sell theyr service contracts.

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I am reading your question and coming up with 2 different thoughts.
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