Question about SanDisk Sansa e250 MP3 Player

1 Answer

Empty folder I have uploaded music on my sansa and while connected to the computer it shows the files but my player (when diconnected) says that there is no music on my sansa. It just says . What should I do? I already tried deleting all the files and then uploading them again but it did not help.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 47 Answers
Re: Empty folder

There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it: (1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files. (2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate (3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files. Hope this info helps :)

Posted on Apr 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Music folder is not detect

With a desktop computer and the USB cable you can transfer music to your SanDisk Sansa MP3 player. Simply hook the USB cable up to an available USB port and begin dragging music files to the folders of your SanDisk MP3 player1 Free a USB port on your desktop computer. Now, grab the USB cable for your SanDisk Sansa MP3 player and connect the player to your computer.
2 Wait for your computer to find and recognize the player. This may take a few moments. Once you receive a confirmation message, open your computer and scan the icons for the SanDisk MP3 player.
3 Open the SanDisk Sansa MP3 player on your computer. The music files that you currently have saved to the player's memory are displayed.

4 Open a folder containing music files that is stored in your desktop computer's memory. Scan the files for songs that you want to transfer to the SanDisk Sansa MP3 player.

5 Left-click on a song file and drag to the SanDisk Sansa window. Drop the file and let your computer complete the transfer. The transferred file appears at the bottom of your music list.

6 Unplug your SanDisk Sansa player from your computer. Turn the player on and allow the file transfer to update to the internal memory of the MP3 player.

Nov 19, 2011 | SanDisk Sansa E280 MP3 Player

2 Answers

Want to replace existing music on Sansa e280r

While it is unplugged, go to Settings on the Sans.
Go to USB mode and select MSC
Connect it to computer.
Open device through "My Computer"
Go to Tools
Select Folder Options
Select View Tab
Select Show Hidden Files and Folders
Press OK
You should now see the Music Folder
Delete what you don't want.

Sep 23, 2009 | SanDisk Sansa E280 MP3 Player

2 Answers

How do i transfer files from sansa 260 to commputer

Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files
Right-click your desktop and create a New Folder - name it some useful name
Drag a music file from the Sansam usic folder to this new folder you have created no your desktop --> it should copy the file to this new folder you have created

-Tha Mp3 Doctor

Mar 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 shows full memory in its screen

Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files - you can delete at will.

To delete files from your mp3 player using Windows Media Player 10:

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 17, 2009 | SanDisk Sansa e260 MP3 Player

6 Answers

Sandisk Sansa e250r - cannot delete mp3 files

I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.

Jan 13, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

SanDisk Sansa e250

Well the SONGS folder might be hidden [happened to me]

Steps to see hidden folders:

-My computer
-Folder options
-Show hidden files and folders

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Trouble seeing nonmusic files.

Not sure if this will help, but you could try a couple things:
1. Search for it. There should be a search option somewhere in the explorer window or on the start menu. If you know the name of the .rar file, you can search the mp3 player for it.
2. Go to your Control Panel -> Folder Options. Under the tab "view" make sure "Show hidden files and folders" is checked.

Anyway, that's what I would try first.

Oct 22, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Infinite folders and inability to play music

You need to reinstall the firmware, which can be found on Sansa's site. If this is not an option, which it likely is NOT, you need to send the device out via the MFG warranty, or just send it to the MFG. If you look into the files on this device, it has a VERY VERY bad history with performance on this site. I hope this helps! problem solved!

Aug 07, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

How to upload files from MP3 player to computer

Hi. To upload files from your E260 to your computer, you can do the following: Step 1: Browse the player on your Windows Explorer. Under "Windows Explorer", your player should appear as an icon under "Portable Audio Devices" or as a "Removable Drive" with a corresponding drive letter. This really depends on the mode your player is in -- MTP or MSC mode. Step 2: Set your Windows Explorer to "Show Hidden Files or Folders". The folder containing your music files on the player is a hidden folder, so make sure you go to "Tools" menu on your Explorer window, then select "Folder Options", then select the "View" tab, then enable the "Show Hidden Files and Folders" radio button Step 3: If your player is set to MTP, you would find the sub folder called "PPI NAND". Open this folder and you would see a list of sub-folders, one of which is labeled "Music". Open that and you would see your music files If your player is set to MSC, open the drive letter corresponding to your E260 and you see a list of folders, one of which is labeled "Music". Open that and you would see your music files. Step 4: Select the music files you want and copy them to your local hard drive I hope the info helps.

Apr 25, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

364 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94113 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides