Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune washer model #MAH4000AWW, Press start botton starts filling then shuts off after a few seconds. Move to spin it begins draining then shuts off after a few seconds I infer from neptune_dude's last posting that I can get a new motor conversion kit at www.neptunewaxmotor.com, this is not true. This kit is for the machine control board problem/wax motor problem. My motor control board has scorch marks on it including a blown out 8pin IC. Also my washer is actual the mah4000

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  • Anonymous Jan 03, 2009

    Is a # 6 2707700 control board a replacement for a MAH4000AWW Neptune Washer?

  • xl250t May 22, 2009

    Push the start button and water starts to fill tub. Water runs for about 15 seconds and then machine shuts down. Can hit start button again and it will do the same thing. Rotate the timer knob and it will pump the water out, but will do nothing else.

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We have the exact same probem. did you find the solution to this problem?

Posted on Jul 14, 2009

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You are looking fof the drive moter kit, includes moter and moter driver board

Posted on Dec 24, 2008

  • Chris Oglesby
    Chris Oglesby Nov 08, 2013

    Followed the Drive system diagnostic Test - motor runs and spinner rotates - just guesssing at the 50 rpm, but looks about right.

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Won't spin or drain, have tried to rerun cycle and checked drain hose


Check pump / outlet filter , refer to instruction book , clean and replace then re- try

Nov 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Front Load Washer Model MAH4000AWW low last spin


two problems here,
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the sound is unmistakeable and always described the same...
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2 hrs of labor if hes good
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Oct 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune model number mah4000aww


its your pump.get at it thru the back.it may be blocked or may have failed.a volt meter will tell you if its getting voltage.if so should drain,make sure on about spin setting to check.ive had to replace the pump on my neptune

Dec 29, 2008 | Maytag Neptune MAH5500B Front Load Washer

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Washer Maytag Neptune


Most likely the motor control unit, the MCU controls the timer (loop circuit). Best way to check is to just pull the MCU out and visually inspect it for burned components, although it is not always visible. You may need to make some involved voltage readings to verify.

Sep 22, 2008 | Washing Machines

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune washer model #MAH4000AWW, Press start botton starts filling then shuts off after a few seconds. Move to spin it begins draining then shuts off after a few seconds


Check out your motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness.

These kits are offered on the www.neptunewaxmotor.com order form and they ship UPS Ground.

This kit takes about an hour to install.


Don't forget to see the info on the website regarding the defective door latch wax motor that will eventually fail and damage your machine control board.



Jul 14, 2008 | Washing Machines

2 Answers

I press the start button, it starts to fill then shuts off after a few seconds. If I go to drain cycle, I press the start button, it begins to drain the shuts off after a few seconds. No noises or...


Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness. This kit takes about an hour to install. See www.neptunewaxmotor.com for step by step pictures on how to disassemble your Neptune.

Jul 03, 2008 | Maytag Washing Machines

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