Fan is turned to face up ( vertical venting ) BUT Very little air is drawn from bottom vents. Most of the air is drawn from the top louver... which is otherwise the output if set up for recirculation.
I would direct you to first refer to your installation instructions to be sure everything is installed correctly.
Then I would refer you to the owner's manual for information on checking and cleaning / changing the grease filter or charcoal filter.
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Hello Lori Wilson - Thanks for your post! Generally speaking, the vent is not very strong. Try to place a single paper towel on the underside of the microwave. With the vent on, it should suction the paper towel to the bottom of the microwave. If not, I personally recommend contacting the installer to verify that the vent fan is installed properly and the exhaust outer is correct.
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