Question about Motorola Mobility HS850 Consumer Headset

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Headset failed to transmit

My headset failed to transmit upon receiving calls. I am able to hear my party answer whenever I placed a call, but they are not able to hear me.

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You can mute outgoing voice during a call by tapping on both volume buttons and tap them again to un-mute.happened to me a lot . hs850

Posted on Dec 24, 2008

  • Rick Byrd
    Rick Byrd Jan 03, 2009

    follow up , did this imformation FIX YA ? thanks for voting .

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2 Answers

Can not hear on bluetooth


did you check the volume?

may placing a call check the volume at that time for the Phone.

Jan 10, 2008 | Motorola Mobility H500 Wireless Headset

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I can hear callers through my s11 plantronics headset but after using and trying all configuration no.'s they can't hear me at all


Make sure the Plantronics S11 headset is plugged into your handset jack on your phone, not the headset jack, this will make a difference on most phones. After plugging the S11 into the handset jack on your phone, you will need to pick up your handset receiver and sit it off to the side of the phone to place a call or to receive a call, after you are finished with your call sit the handset receiver back in the cradle on your phone.

Good luck from Headsets Direct!

Nov 07, 2011 | Plantronics S11 Headset

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When I put it on the charger the red light flash on off the whole time without stopping and I get no charge on them



To answer a call, Briefly press the call control button.

When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset before you press the call control button to answer the call.

Good luck from Headsets Direct - 800-914-7996.

Aug 20, 2011 | Plantronics Backbeat 903 Bluetooth...

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Problem for Plantronics CS50 Wireless Headset - I can hear the person on the other end when the configuration dial is set to 1,2 or 3. But th other person cannot hear me. When I set the dial to 4, others...


The following is a cut from Plantronics web site. I hope it helps, It's just possible you have missed a setting, such as the mute switch.

The CS50 has both transmit (how you are heard) and Receive (how you hear) controls on the unit itself.

The Master Transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

The Master Receive setting is on the back of the base (below the picture of the microphone) there is a 1234 switch 1 being the highest setting and 4 being the lowest setting. You can fine tune this setting by using the volume control on the headset itself. This is the rocker volume wheel on the back of the headset (opposite of the microphone).

The headset volume control also doubles as a mute switch if you press it in, instead of rocking it back and forth.

There are also configuration settings on the left hand side of the base. This is a dark grey dial with a 1234 on it. There are notches to the right of this dial. Whatever number is lined up with the notches it what setting you are on.
This needs to be set to the clearest setting.

There is a silver button on the headset itself which is your “Talk button”. This is what you press to use the headset and or transfer the call from the headset back to the hand receiver.

There is also a switch on the right hand side of the base which is your the IntelliStand feature.

When the CS50 is used in conjunction with the HL10 handset lifer you can enable the IntelliStand feature.

The IntelliStand feature senses when the headset has been removed or placed into the CS50 base unit which automatically activates the Handset Lifter and enabling headset/handset mode to answer or end the call.

There is a switch towards the bottom on the right side of the base unit that will switch the IntelliStand feature On and Off.

Apr 11, 2010 | Plantronics PL-CS50 Professional Headset

1 Answer

Outside caller hears themselves in an echo


Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Jan 23, 2009 | Plantronics CS55 Wireless Headset

2 Answers

No voice or sound


Did you check that you didn't activate mute?
If it is on mute. Press both volume buttons at the same time you will hear two descending audio tones.

Jan 10, 2008 | Motorola Mobility H500 Wireless Headset

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Ring Tone Won't Stop


I had this problem with my old phone, it was a Samsung Sch-950 I recently upgraded my phone and new phone doesn't do it so I don't have an answer other than to get a new phone.

Oct 26, 2007 | Motorola Mobility H350 Wireless Headset

3 Answers

I cant hear anything out of my headset


Is the headset paired and connected to your phone? Is bluetooth turned on in your phone? Look for the bluetooth icon on top of your phone's screen. Let me know what model phone you have and I can help you troubleshoot.

Sep 03, 2007 | Motorola Mobility H700 Wireless Headset

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