Question about Canon CanoScan LiDE 25 Flatbed Scanner
Went to link scanned image to file. saved settings. hit 'scan' and error window with "failed to open a driver" popped up. I went through Canon to find the driver download. Oh yeah, I'm running Mac OS X.
OK. Here is what you do. (I just did this on an Intel Mac running OX10.5.6)
First go to the cannon site and get the program (File name: deldrvosx1510en.dmg) to uninstall the drivers for your scanner. Also, delete copies of the scan toolbox that you may have installed in your application folder.
Then go back to the canon site for the LiDE 25 and install the drivers (file name: lide25osx11030en.dmg.) This part is very important, in the middle of the install a dialog will popup asking if it is OK to run something like deldvr, DO NOT ALLOW IT TO RUN, HIT CANCEL.
Install the canon toolbox software (it should be version 4.9.x not 5.0). File name is : cstbosx4934ej4.dmg
You should now be good to go.
What a %^#%$#-up process on Canons part.
Posted on Mar 12, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 27, 2017 | Canon Office Equipment & Supplies
Oct 10, 2011 | Canon CanoScan N670U Flatbed Scanner
Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...
Jul 06, 2011 | Office Equipment & Supplies
Nov 22, 2009 | Epson Stylus CX6000 All-In-One InkJet...
Sep 13, 2009 | Canon CanoScan LiDE 600F Flatbed Scanner
Jul 12, 2009 | Canon PIXMA MX850 Multifunction Printer
Dec 04, 2008 | Canon PIXMA MP830 All-In-One InkJet...
Nov 13, 2008 | Canon Office Equipment & Supplies
Nov 30, 2007 | Epson Stylus CX5400 All-In-One InkJet...
4,317 people viewed this question
Usually answered in minutes!