I just changed ink cartriges on my canon pixma mp160 printer and everytime I go to print something, the rollers pull the paper down about 3 inches and stops giving the error message e2 on the printer and the software on my computer sometimes gives the error message 5100. on the e2 error i pull the paper back out and reload it then press the start button but it keeps doing the same thing, please help
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Mar 13, 2012 - Uploaded by Dustie Meads
please help me,i have problem in my printer,wifi on printer can't search .... I too was given the generic "5100" error message just tonight.
Issue: ERROR: Service error 5100 appears while printing from the computer
1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Reseat ink cartridge (MP160 / MP180 / MP460)
5. The MP160 may require repair
Try the above... and you also can see this on the canonusa web site....
5100 says the carriage is not free to move all the way left and right, or there is ink or grease on the encoder strip, the plastic strip behind the carriage assembly. You can clean the strip with a Q-tip just damp with water.
5100 is a carriage error, check the timing strip for contamination (plastic strip about 1/4" in width). This error means that there is something obstructing the printing
process. (the side to side motion) Check inside your printer through the gears that you can see
under the lid. There should be something obstructing the gears such as
dirt or maybe built up crud. Once there was even some paper caught underneath
the rollers that I had to jiggle around to even see. Check VERY
thoroughly. A dab of alcohol on a qtip works great to remove built up ink, dirt, etc.