Question about Canon PIXMA MP160 All-In-One Printer

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E 2 and service error 5100 on Pixma mp160 printer

I just changed ink cartriges on my canon pixma mp160 printer and everytime I go to print something, the rollers pull the paper down about 3 inches and stops giving the error message e2 on the printer and the software on my computer sometimes gives the error message 5100. on the e2 error i pull the paper back out and reload it then press the start button but it keeps doing the same thing, please help

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You can try to clean out the printer check to see if there is any paper jammed in it somewhere
Then realighn the printer cartridges and run a test page.
Make sure that the paper tray is not overloaded

Posted on Dec 24, 2008

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1 Answer

I am using CANON MP160 Printer. It had been working properly for the last 4 months. But since last few 10 days, I am not able to print as always error 5100 pops up. Kindly suggest.


Issue: ERROR: Service error 5100 appears while printing from the computer

1. Allow print head to cool down
2. Disconnect and reconnect the USB cable to ensure a secure connection
3. Press ON/OFF switch to reset the multifunction device
4. Reseat ink cartridge (MP160 / MP180 / MP460)
5. The MP160 may require repair

Try the above... and you also can see this on the canonusa web site....

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Pixma MP160 has service error 5100


5100 says the carriage is not free to move all the way left and right, or there is ink or grease on the encoder strip, the plastic strip behind the carriage assembly. You can clean the strip with a Q-tip just damp with water.

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75aba9d.jpg3f22050.jpg

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5100 is a carriage error, check the timing strip for contamination (plastic strip about 1/4" in width). This error means that there is something obstructing the printing process. (the side to side motion) Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or maybe built up crud. Once there was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly. A dab of alcohol on a qtip works great to remove built up ink, dirt, etc.

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