Question about SanDisk Sansa e200 MP3 Player

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Frose, black screen

I turned it on and it just stayed blank and woudnt shut off. i took the battery out and put it back in but its the same thing every time

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Re: frose, black screen - SanDisk Sansa e200 MP3 Player MP3 & Digital Media Players

What is the volume + button?

Posted on May 28, 2008

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Re: frose, black screen

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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This happened to me today Black screen Blue ring lit up and nothing
Took the thing apart and pushed down on the chip set2_bing.gif which is the rubber rectangle above the battery..Put the sansa back together and start... Sorry it took so long Rate me

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make sure the battery is fully charged, then disconnect from your computer. Wait a while for the device to cool and try turning it on again. Mine took a few tries but once it sat for a while it didnt fight me again.

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Sansa View shuts off without warning

I am sorry to hear sounds like your battery is defective..Unfortunately the only way you can get the problem fix is to contact sandisk so they can replace the battery for you...There isnt any shop out there that will be able to replace the battery for you..I hope that helps.
Please rate accordingly
Thank you

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let the mp3 sit my mp3 did the same thing to me in schoo so i let it sit for some time

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Key lock means the HOLD switch is on.

Slide it the other way.

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My Sansa E280 turns blue but no Sandisk screen comes up.

I'm SOOOOOOO excited i got it to work again. I took off the back cover and removed the battery while the scroller was on and blue, then right above the battery there is a black rectangle thing that was not flush with the rest of it. I pressed that in turned it on, and bam it was good to go. I hope you all have as good of luck as I have had. Let me know if it worked for you!

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how did you reset the battery? i kinda have the same problem. but i lost my wall charger. i moved the battery switch on and off about 5 times and still nothing. please let me know email @

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