Question about HP Pavilion ze4430us Notebook

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Won't stay on

When I turn on my laptop all the lights come on for a second and then the computer stops. It will do this four times and then the computer will stay on but it will have a blank screen. It won't even try and boot up. I thought it might be the ram but I took it out and replace it with new ram and it did the same thing. I even took the ram out and turned it on with no ram and it did the same thing. I'm lost and I could really use some help with this. Thnaks

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Re: won't stay on

Hi, sounds ominous. First thoughts are that your hard drive has packed up, but I assume you have made all the normal checks to be sure your power pack is plugged in and that the indicator light on the power pack is working okay. If not, may be that your internal battery is totally flat, and without getting power through the power pack the machine would not then boot up. Does it get far enough for you to look at the bios to see if it is recognising you have a hard drive? If it gets far enough to try and boot from a CD, get yourself a Bart PE bootable CD by downloading from the internet (search in Google for 'Bart PE') and with that you would be able to load an operating system onto the RAM and get yourself a Windows Explorer type piece of software, and using that you would be able to see if you have a hard drive or not. Another way to check the hard drive would be to pop it out, and put it in one of those external cases you can buy for a few pounds, then plug it into a USB port on ony PC and see if it works. If the hard drive is gone, it is very easy to buy and insert a new one for yourself, the most dificult part is formating the drive, then just use your restore CD to rebuild it. Hope this doesnt sound to complicated, it really isnt. Allanh

Posted on Apr 12, 2007

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