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Picture quality i tryed to install adobe 9 it stopped almost at the end by me avg n said there was a trogen horse.so i deleted it and now the picture quality is not so good.can you please helpthank you

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    Scan your computer first with your updated antivirus. Delete all your temporary files. To do this, click My Computer icon, click your Local Disk(C:), Documents and Settings, your document folder, Local Settings, Temp Folder.
    Note: After clicking your document folder, if Local Settings is hidden, click Tools on its sub menu, click Folder Options a box will appear, Click View Tab and choose the option Show Hidden Files and Folder. Click OK.

*Delete all your temporary files from the Temp Folder. Reboot your computer.

Try to reinstall your Adobe 9. Make sure you are downloading your adobe 9 from a trusted site for a clean download and installation. Thank you.

Posted on Dec 24, 2008

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Posted on Jan 02, 2017

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3 Answers

I have a trogen virus and no money can I fix it for free?


You can use free antivirus like Avira, Avg or Avast, they are as effective as full version antivirus if updated regularly and registered successfully.

You can download::
1. Avast Free

2. Avg Free

4. Avira Free


Don't install two antivirus at a time, if you are installing one of them or if there's any antivirus program installed on your computer, please uninstall and install the new one, otherwise you may have another problem with your problem.

First install Avast and run a full system scan, then check the scanned result, if you are sure that those trojans or virus etc..etc.. are removed, you are done, no need to uninstall and reinstall the other, or if you still doubt, you can try with the other two after the first one is uninstalled.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Oct 10, 2010 | Computers & Internet

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Trojan Horse Removal


A virus is program that has malicious content in it and replicates itself and a Trojan horse is program that will only work if the user executes it. Sometimes, a Trojan horse covers itself as a fake folder while in fact, it's an .exe file.
The good thing about Trojan horse is that it is not that hard to get rid of them. But the bad thing about Trojan horse is that it is a little bit difficult to find them.
Although, it does not corrupt files or delete data stored on your hard disk until you execute it. Once executed, it will allow the hackers to indentify your credit card number, social security number, bank account details or some other private information.
You can delete or remove the hidden Trojan horse with the help of antivirus software. Either, you can also try the manual process to delete it or you can follow these steps:
STEP 1 Open the System Information Utility (msinfo32.exe). You can find the System Information Utility by typing “msinfo32.exe” in ‘Run’. This program lists all the processes running on any Windows system, even those processes that are hidden from the task list. Now open your virus scanner and run the executable or .dll through it.
STEP 2 Open your antivirus software and run a virus scan. If you don't have a antivirus software installed, download AVG Anti-Virus Free Edition 7.5. And run a scan using it. After the scanning process is completed, delete the value that was detected from the registry (before doing this step, take a backup of the registry files):
A) Click ‘Start’ > ‘Run’.
B) Type "regedit".
C) Click "OK".
D) Go to the subkey:

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunServices
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices

E) Now delete any value from the right pane that was detected during the scan process.
F) Exit the Registry Editor.

on Mar 16, 2010 | Computers & Internet

1 Answer

I have a gateway and am not very good with it yet. when i turn it on it shows a threat detected, trojan horse psw generic.bejdc./roger/locals //temp/123.dll. i have avg 7.5 virus protection ihave used both...


Check to see if AVG has the option to scan the computer before windows start. I would also download and install a Spyware Scanner and run it. Usually when you are running a Spyware scan it will also pick up some of the Trojans and help your virus scanner detect and clean more viruses. I personally use SuperAntispyware ( www.superanitspyware.com) and SpyBot ( www.safer-networking.org/ ). Do a full scan and delete everything that if finds. If for some reason you are still having this issue, try restarting your computer into safe mode ( by pressing F8 when computer is booting up) and scanning every in safe mode.

Hope this helps.

Apr 15, 2009 | Gateway Computers & Internet

3 Answers

Cannot complete uninstall of adobe acrobat 9 pro.


here is a link from adobe's website, this will help you completely remove the product.


http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400654&sliceId=2

Apr 12, 2009 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

RemAdm-PSKill is detected as a potentially harmful file by McAfee


It sounds bad, lol, here is wht you should do, go over to the AVG site, http://www.avg.com/, get either the free version or a trial on the home version, they have a version 8 that works great and is free, download it, then run your machine in safe mode, run the avg in safe mode and let it run it's course. if the program is a virus or trogen, it will be removed, safe mose is tap the f8 key as the machine starts into boot mode, tap, don't hold it down just tap it like a piano key, Good Luck

Dec 19, 2008 | HP Compaq Presario Media Center SR1750NX...

1 Answer

I am trying to download the latest version of adobe adobe flash player onto my macbook pro OS X but it is never being completely downloaded. Itried the version 9 of adobe and worked but not with version...


sometimes with notebooks etc the manufacturer puts administrator restrictions to stop you installing active x, if the macbook is working ok with version 9 I suggest you keep using that version, however if you wish to install version 10 go to the adobe site and ask for assistance or read the troubleshooting guides, but they will probably tell you the same as I have.

Nov 06, 2008 | Computers & Internet

1 Answer

Virus


hi, press Alt+Ctrl+Del. In the task manager, find out the trogen file and press end task.
Run an updated antivirus program.
If it does'nt work, go for a clean re-install
Thank u

Jun 26, 2008 | Computers & Internet

2 Answers

HP vista desktop. keep getting permission "pop-ups" from adobe and google tool bar.


are you using internet explorer???
DONT. Use Mozilla Firefox instead. Its safer , faster.

Apr 18, 2008 | HP PAVILION A6230N DESKTOP PC

1 Answer

My son has installed avg7.5 but i want it off. i tried uninstalling it but it said there is a technical fault and said to come on here could you tell me how to get it off or do it yourself please thanks...


First off: Why Uninstall AVG in the first place: AVG is the BEST AV program availible ! Why ? Because it's fast, easy to update, reliable and I'm using it since the day I got my PC 5-6 years ago. But nevertheless, as requested:

1.) Stop AVG services: To do this click on start, then on run and type in "Services.msc" without the quotes. A new windows will appear, with all the services running on the computer. Now all you have to do is to locate, right-click and "stop" AVG services.

2.) Disable startup options for AVG programs and services: To do this type in "Msconfig" in Run just as the "Services.msc" previously. Remember not to include the quotes. Navigate to the "Services" and the "Startup" tab and "uncheck" any AVG entries you can find.

3.) Close AVG open program files: Press ctrl-alt-del on your keyboard to open the task manager. In the task manager, navigate to the processes Tab. You will find all running processes on the computer. Sort the first coloumn by "image name" then right click and end avg tasks, usually named avg?????

4.) Deleting AVG from your machine: To do this, Navigate to this folder(standard): "C:\Program Files\Grisoft\AVG7\" . Then select all the files in that folder and click "Shift-del" without the quotes. Confirm deletion. If error comes up, remove the first file from your selection by cntr+left click on the most upper file. Then shift-del again, until the next file "errors". Continue this process until you have reached the end. The reason for some files not wanting to be deleted is simple: Those files are still open, reside in memory and thus cannot be deleted !

5.) Restart your machine; Navigate to the AVG folder again after restart, and delete the remaining AVG files which are all closed now. Remeber to remove the $VAULT.AVG$ hidden folders, as they are the avg vaults.

6.) You have removed all traces and movement of AVG from your machine :(

Apr 17, 2008 | Computers & Internet

2 Answers

My Pictures


It seems your system must have effected with virus. Try using a best antivirus tool like AVG, Norton

Apr 06, 2006 | Dell Dimension 8200 PC Desktop

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