Question about Western Digital My Book (WDG1U2500) (G1U2500N) 250 GB Hard Drive

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WD External Hard Drive malfunctioned & is not recognized

I moved my laptop and my WD external hard drive was attached at the time. It came unplugged while my computer was on. I plugged it back in and now it says that it has malfunctioned and is not recognized by windows, comes up as an 'unknown device. It says that there are no drivers installed (I am not sure there are drivers that I need to install or if that is just a generic message). Additionally, I have tried all 3 ports on my laptop (all of which were tested and confirmed working by other devices). I also disabled the 1394 network connection as suggested in other solutions. That did not change anything. I have tried shutting my computer down and restarting and I also tried the WD on a seperate computer. Help!

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  • Anonymous Mar 20, 2009

    Is your hard drive making a beeping sound?  I don't have a my book, but I do have a WD 250 GB portable hard drive with my life on there, and I am looking at losing all of my files, and I'm needless to say very, very angry, but check to see if the sound you hear coming out of yours is a beeping noise or not.  


    I would suggest freezing it in the freezer in a plastic bag closed so that moisture won't get in for several hours.  Try that and gently tap it.  


    See too if you slide it back and forth if there is a rattling noise.  If there is, then there is probably nothing you can do.

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You can **** in western digital factory with this ugly hard drive

Posted on Jan 12, 2009

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