Hi, my dvd drive on my laptop stopped working yesterday out of the blue. It doesn't read disks anymore, under details it said error 39. I uninstalled it in hopes that it would automatically reinstall the driver software. It tried, but said there was an error in doing so. What do I do? This is the drive name I think HL-DT-ST DVDRAM GSA-T20N ATA Device
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Try using a known-good (for instance, a movie you just watched on your TV). If it doesn't read that disc, make certain you have seated the disk in the drive properly (Laptop drives have a *CLICK!* when you have seated the disc properly). If that doesn't work- if the laptop is in warranty, get it fixed. If not, use an external drive to fulfill your media needs
I would suggest you check the BIOS if everything is detected properly. Like the hard drive and the memory. If both are working properly and being detected by BIOS properly, then you just might need to install your Windows 7 thru USB. You might need to use a different computer to convert your Win 7 OS DVD to USB installer.
1. Use a different computer w/ DVD
2. Use ISO software to convert the Win7 DVD to ISO
3. Download the converter from this link click here or directly from this link
4. Make sure you have an available USB Flash Disk that has a capacity of 4GB or higher.
5. Once you're done converting the Win7 DVD to an ISO file, use the tool above to convert the ISO file into a USB installer.
This will only work if your hard drive is properly detected. Bootmgr error means 2 things, either the hard drive is not detected or corrupted windows installation.
Hope this helps!
Try to copy the dvd-es on the hard disk before playing ...and this way you will see if it is a reading issue or just the application software you use is not capable to read them anymore..(it may have been an trial or it is out of date ) .. My advice is to install a another program ..and try again ..if the dvd-ea are not read well from the hdd.. try VLC player (it free) ..or ..another dvd player on the net ...
goto run and type "compmgmt.msc"(without quotes) and select disc management if the dvd drive is showing below the hard disks means your dvd drive is working fine only thing you have to do is to right click on the CD-Rom 0 and change drive letter and paths to it .if the CD ROM option is not seen in disk management then you have to go to the device manager option under computer management and expand cd/dvd -rom drives and you will find your dvd drive model if not that means that your dvd drive has got hardware problem
You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement. To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.
Let me explain some things for you to understand what happened with the dvd drive.
A laptop (or desktop) dvd writter drive is actually build around 2 separate optical systems each specialised to deal with either a cd or a dvd type of disk.
A cd has normally around 650mb - 700mb.
A dvd has normally around 4,3gb - 4,7 gb.
But both disks have the sime size. So the larger capacity disk, the dvd has higher data density as related to the disk surface. Therefore because these disks are being read using laser diodes, each diode must be tuned to a specific frequency for each type of disk. A cd is read/written by a 860 nm diode (infrared) and a dvd is read written by a 630 nm diode (red). These are separate optic subcomponents (by the way, a blue ray disk and reader is called blue ray because of the diode that is used to read them, it's on 437nm and it's emitting blue light).
If your drive will read only cd's and fail to read a dvd then it means that the coresponding optic block for dvd reading has failed. The cd optic system will continue to function as it's not linked to the dvd part.
In this situations there is little to do to save your drive so you should consider the replacement or assistance in a service center for your problem. I'm sorry as we aren't able to fix this without having to dissasemble things and use some service equipment.