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go to control panel and use the utility system restore. Go to some date the computer was working and fix it. Otherwise, restar the computer HOLD the CTRL key +f2 or esc depend of your computer mark, and go to restore factory default and fix it.
take your OS CD , insert into CD bay-- when prompted to , select REPAIR this will correct any corrupted registry errors that my be found in your OS, which is causing the lack of recognition for the CDROM driver
Does BIOS still recognize the drive? Also, check to make sure the IDE / SATA cord is fully connected, the dirve will operate with power, but wont be recognized without the other cord. If the cords are connected and BIOS reads it then win7 should autodetect it. If its not, it may be the disc itself, try putting something you know for a fact works. If the problem persists, try adding the hardware through the device manager, or deleting all mention of it, then re-adding it through the device manager. This tricked worked for Xp machines, although Ive never had to try it on a Win7 machine, it should still work.
It is probably a hardware problem but I would go into the BIOS screen which it gives you instructions when your first booting up on how to do this. One inside the bios screen, which is usually blue, find a list of what hardwares are pre programmed in, maybe under drive managment. Almost all computers have different wordings. See if it listed amogst your hardware, if it is, it may be turned off some how, see if you can turn it back on.
Hi, It could be the drivers for CD/DVD. The best way to troubleshoot this is right click on computer, select manage. A new window will pop up, in that list select device manager. Look in the list for CD/DVD drives and click on the + sign next to it, when the tree opens right click on the CD/DVD drive and select uninstall, then restart the PC.
This method will hard reset the system and force windows to load the default drivers for the CD/DVD upon restart. Hopefully this should resolve your problem. If not please post back.
If the laptop doesn't recognize the cd drive at the BIOS level, which is where you'd be booting of the recovery disk, it is probably a bad drive. When booting up the laptop, access the BIOS to see if the laptop is detacting the cd drive. To do so, right after you start the laptop, look for some wording that says something like press a certain key to acces the CMOS/BIOS/System configuration. Usually it will be something like F1, F2, F8, F10, or the delete key. Once in the BIOS, there will be a section that lists the detected drives. Check that the CD drive is detected. Even if this drive is detected, it still may be a bad drive. If the laptops are identical, you may be able to swap the cd drives between the laptops. I tried looking up instructions, but the model number provided didn't come up on Toshiba's website. You can look it up yourself if you find the correct model number. Look on the label on the back of the laptop.