Question about HP Pavilion dv9627cl Refurbished Notebook PC - AMD Turion 64 X2 Dual-Core TL-58 1.9GHz, 802.11b/g W PC Notebook

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The DVD drive seems to have disappeared

My DVD drive isn't being recognized by the laptop. I don't even see it listed as a drive on the computer anymore. Do I need to download a driver? If so, how do I know what one to download?

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In this case u have to meet ur vendor from where u bought ur laptop.
So u can get proper direction of later decision

Posted on Aug 03, 2009

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1 Answer

DVD drive not being recognized


go to control panel and use the utility system restore. Go to some date the computer was working and fix it.
Otherwise, restar the computer HOLD the CTRL key +f2 or esc depend of your computer mark, and go to restore factory default and fix it.

God bless you

Jun 23, 2013 | Lenovo G570 Notebook

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DVD player not being recognized...


restar the computer HOLD the key CTRL +F2 OR ESC depend of the mark of your computer and go to restore factory default and fix it.

Of course pass the antivirus+antimalware+update the w.microsoft very important!
God bless you

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My DVD/CD-RW drive isn't recognized/ doesn't play disks.


It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860

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HP dv6745 cd/dvd rom drive isn't recognized in dev. manger but is in my Bios


hi

take your OS CD , insert into CD bay-- when prompted to , select REPAIR
this will correct any corrupted registry errors that my be found in your OS, which is causing the lack of recognition for the CDROM driver

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Jan 03, 2012 | HP Pavilion DV6745US Notebook

1 Answer

My dvd drive disappeared from computer/device manager. Drive opens, and spins disc, but isn't recognized by Windows 7.


Does BIOS still recognize the drive? Also, check to make sure the IDE / SATA cord is fully connected, the dirve will operate with power, but wont be recognized without the other cord. If the cords are connected and BIOS reads it then win7 should autodetect it. If its not, it may be the disc itself, try putting something you know for a fact works. If the problem persists, try adding the hardware through the device manager, or deleting all mention of it, then re-adding it through the device manager. This tricked worked for Xp machines, although Ive never had to try it on a Win7 machine, it should still work.

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1 Answer

PC do not recognize DVD drive and do not show it on screen anymor


It is probably a hardware problem but I would go into the BIOS screen which it gives you instructions when your first booting up on how to do this. One inside the bios screen, which is usually blue, find a list of what hardwares are pre programmed in, maybe under drive managment. Almost all computers have different wordings. See if it listed amogst your hardware, if it is, it may be turned off some how, see if you can turn it back on.

Sep 08, 2009 | Dell PC Laptops

2 Answers

Dvd plays initially and then stops


Hi,
It could be the drivers for CD/DVD.
The best way to troubleshoot this is right click on computer, select manage. A new window will pop up, in that list select device manager.
Look in the list for CD/DVD drives and click on the + sign next to it, when the tree opens right click on the CD/DVD drive and select uninstall, then restart the PC.

This method will hard reset the system and force windows to load the default drivers for the CD/DVD upon restart. Hopefully this should resolve your problem.
If not please post back.

Good luck

Jun 15, 2009 | HP Pavilion DV2740SE Laptop

2 Answers

Computer does not recognize CD/DVD drive


If updating the drive firmware does not work, then replacement of the drive will be necessary.

Jan 30, 2009 | HP Pavillion ZV6000 Notebook

2 Answers

DVD Drive has disappeared


If the laptop doesn't recognize the cd drive at the BIOS level, which is where you'd be booting of the recovery disk, it is probably a bad drive. When booting up the laptop, access the BIOS to see if the laptop is detacting the cd drive. To do so, right after you start the laptop, look for some wording that says something like press a certain key to acces the CMOS/BIOS/System configuration. Usually it will be something like F1, F2, F8, F10, or the delete key. Once in the BIOS, there will be a section that lists the detected drives. Check that the CD drive is detected. Even if this drive is detected, it still may be a bad drive. If the laptops are identical, you may be able to swap the cd drives between the laptops. I tried looking up instructions, but the model number provided didn't come up on Toshiba's website. You can look it up yourself if you find the correct model number. Look on the label on the back of the laptop.

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Product%20Support

Nov 25, 2008 | Toshiba Satellite Laptop with AMD Turion...

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