- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
go to control panel and use the utility system restore. Go to some date the computer was working and fix it. Otherwise, restar the computer HOLD the CTRL key +f2 or esc depend of your computer mark, and go to restore factory default and fix it.
take your OS CD , insert into CD bay-- when prompted to , select REPAIR this will correct any corrupted registry errors that my be found in your OS, which is causing the lack of recognition for the CDROM driver
You will want to check in Device Manager to see if the device is even detected by the computer. Right Click My Computer, Properties, Click Hardware Tab and Device Manager. If it isn't recognizing the DVD drive then it is most likely bad.
Does BIOS still recognize the drive? Also, check to make sure the IDE / SATA cord is fully connected, the dirve will operate with power, but wont be recognized without the other cord. If the cords are connected and BIOS reads it then win7 should autodetect it. If its not, it may be the disc itself, try putting something you know for a fact works. If the problem persists, try adding the hardware through the device manager, or deleting all mention of it, then re-adding it through the device manager. This tricked worked for Xp machines, although Ive never had to try it on a Win7 machine, it should still work.
It is probably a hardware problem but I would go into the BIOS screen which it gives you instructions when your first booting up on how to do this. One inside the bios screen, which is usually blue, find a list of what hardwares are pre programmed in, maybe under drive managment. Almost all computers have different wordings. See if it listed amogst your hardware, if it is, it may be turned off some how, see if you can turn it back on.
Hi, It could be the drivers for CD/DVD. The best way to troubleshoot this is right click on computer, select manage. A new window will pop up, in that list select device manager. Look in the list for CD/DVD drives and click on the + sign next to it, when the tree opens right click on the CD/DVD drive and select uninstall, then restart the PC.
This method will hard reset the system and force windows to load the default drivers for the CD/DVD upon restart. Hopefully this should resolve your problem. If not please post back.