Question about Dell Dimension 8400 PC Desktop

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Cannot use reader 8.0,cannot remove it or install 9.0

I have had problems with acrobat pdf and reader 8.0. I tried to remove it in favor of 9.0. Then it tells me 8.0 is still there and 9.p will not install.I get 1714 errors which will not resolve either whatever the 'net recommends. EVERY PDF FILE OPENED FREEZES THE COMPUTERS

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Sir, I will give you 4 solutions for your problem with adobe pdf and reader. Here are :

  1. Select the MSI file from the original installation files.
If the error message allows you to browse to the .msi file, then complete the following steps:
In the error message box click Browse. 
Navigate to the original installation files for the product and version you are trying to install and select the .msi file 
The installation should now be able to continue. 

     2. Remove all previous versions of Acrobat and Adobe Reader using Add/Remove programs.
From the Control Panel, choose Add/Remove programs. 
Select the most recent version of Acrobat or Adobe Reader in the list and click Remove. Restart the computer. You should now be able to install the application. 

     3: Attempt to repair Acrobat from the installation disc or cached installer files.

Important: If you do not have the cached installer files, and you have a downloaded version of Acrobat, then you must download the installer again. This information also applies to the tryout edition of Acrobat.

To repair Acrobat:
Insert the Acrobat disc, locate the downloaded installer package, or navigate to the cached installer files.
Note: By default, the cached installer files are located at x:\Program Files\Adobe\Acrobat 7.0\Setup Files. If the cached installer files are not available, then you must use the original media. 
Start the installation again from this location. 
Follow the onscreen instructions, and choose to Remove Acrobat. 
Complete the onscreen instructions. 

     4: Use the Windows Installer CleanUp Utility (stand-alone installations of the previous version only).

Sir, use the Microsoft Windows Installer CleanUp Utility to remove it.

Get the Windows Installer CleanUp Utility from the Microsoft Support webpage at http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 

Run the executable to install the software. 
Note: On Windows Vista you might need to right-click on the downloaded installer and choose the option to "Run As Administrator".

Choose Start > All Programs > Windows Install Clean Up. 
Highlight any previous versions of your Acrobat and Adobe Reader, including patches, and click Remove. 
Once all versions of Acrobat and Adobe Reader have been removed, Click OK and then exit the software. 


*You can now able to install acrobat and reader successfully.
 

Posted on Dec 24, 2008

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Oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Posted on Dec 24, 2008

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I keep getting messages ..could not find acrobat External windows handler; . brand is e machines ..error messages,,


Hi Kate1958. I found this for you. Do one or more of the following solutions:
Solution 1: Remove all versions of Acrobat or Reader, and then reinstall one version.
If multiple versions of Acrobat or Reader are installed on the system, remove all versions and then install only one version. See the documentation included with Windows for information about removing programs.
Note: If you need to have multiple versions of an Acrobat product installed, remove all versions and then reinstall them starting with the earliest, installing the latest version last.
Solution 2: Start Acrobat or Reader, and then open the PDF file in the web browser.
If an error occurs when you try to start Acrobat or Reader, refer to Related Documents below, or search the Adobe Support Knowledgebase:
-- If you use Acrobat, go to www.adobe.com/support/products/acrobat.html .
-- If you use Reader, go to www.adobe.com/support/products/acrreader.html .
Solution 3: Make sure that the External Window Handler file (ewh32.api) is in the Plug-ins folder.
If this file is missing, reinstall Acrobat or Adobe Reader.
The default location of the Plug-ins folder is:
-- For Acrobat: Program FilesAdobeAcrobat [version]Acrobat
-- For Reader: Program FilesAdobeAcrobat [version]Reader
Solution 4: Disable Web Browser Integration.
Disable Web Browser Integration so that PDF files open directly in Acrobat or Reader instead of in the web browser.
To disable Web Browser Integration in Acrobat 6.0.x -7.0.x or Reader 6.0.x -7.0.x:
1. Open Acrobat or Reader.
2. Choose Edit > Preferences > Internet.
3. Deselect Display PDF in Browser.
4. Click OK.
To disable Web Browser Integration in Acrobat 5.x or Acrobat Reader 5.x:
1. Open Acrobat or Acrobat Reader.
2. Choose Edit > Preferences > General.
3. Click Options in the list in the Preferences dialog box.
4. Deselect Display PDF in Browser.
5. Click OK.
To disable Web Browser Integration in Acrobat 4.x or Acrobat Reader 4.x:
1. Open Acrobat or Acrobat Reader.
2. Choose File > Preferences > General.
3. Deselect Web Browser Integration in the General Preferences dialog box.
4. Click OK.
I hope this helps. Please dont forget to rate and provide positive feedback for our fast-free support today. Thank you :D

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