Question about Dell Dimension 8400 PC Desktop
I have had problems with acrobat pdf and reader 8.0. I tried to remove it in favor of 9.0. Then it tells me 8.0 is still there and 9.p will not install.I get 1714 errors which will not resolve either whatever the 'net recommends. EVERY PDF FILE OPENED FREEZES THE COMPUTERS
Sir, I will give you 4 solutions for your problem with adobe pdf and reader. Here are :
In the error message box click Browse.
Navigate to the original installation files for the product and version you are trying to install and select the .msi file
The installation should now be able to continue.
2. Remove all previous versions of Acrobat and Adobe Reader using Add/Remove programs.
From the Control Panel, choose Add/Remove programs.
Select the most recent version of Acrobat or Adobe Reader in the list and click Remove. Restart the computer. You should now be able to install the application.
3: Attempt to repair Acrobat from the installation disc or cached installer files.
Important: If you do not have the cached installer files, and you have a downloaded version of Acrobat, then you must download the installer again. This information also applies to the tryout edition of Acrobat.
To repair Acrobat:
Insert the Acrobat disc, locate the downloaded installer package, or navigate to the cached installer files.
Note: By default, the cached installer files are located at x:\Program Files\Adobe\Acrobat 7.0\Setup Files. If the cached installer files are not available, then you must use the original media.
Start the installation again from this location.
Follow the onscreen instructions, and choose to Remove Acrobat.
Complete the onscreen instructions.
4: Use the Windows Installer CleanUp Utility (stand-alone installations of the previous version only).
Sir, use the Microsoft Windows Installer CleanUp Utility to remove it.
Get the Windows Installer CleanUp Utility from the Microsoft Support webpage at http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Run the executable to install the software.
Note: On Windows Vista you might need to right-click on the downloaded installer and choose the option to "Run As Administrator".
Choose Start > All Programs > Windows Install Clean Up.
Highlight any previous versions of your Acrobat and Adobe Reader, including patches, and click Remove.
Once all versions of Acrobat and Adobe Reader have been removed, Click OK and then exit the software.
*You can now able to install acrobat and reader successfully.
Posted on Dec 24, 2008
Oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.
Posted on Dec 24, 2008
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