Question about HP Officejet 5610 All-In-One InkJet Printer

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My photosmart c3100 says print cartridge cradle won't move

Some times if I shut it off it will print, or if I scan it ptints with out a problem. If I press the cancle buttom somtimes it will print. then again it won't print no matter what i do.
Sweetsue73@msn.com

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  • Anonymous Feb 25, 2009

    i have bought new printer cratriges and i have filled it with printer paper yet the pc says that the printer cardle wont move to check for paper jam and what not but still i have no idea whats wrong even after cheking for paper jam

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6 Suggested Answers

JackHeath
  • 1049 Answers

SOURCE: hp photosmart c3100

Recommendation:
Make sure that java, direct X, and .NET components are up to date. Many installers not require these.

If the install just can't see the printer, I would completely uninstall any components you were able to get installed (if any), remove the device entirely from your system, download a Vista version of the driver from HP if possible, and run the setup.exe...If your using a system driver you'll have to hook the printer up first, otherwise when it asks you to attach the printer then hook it up in a different USB port.

If all else fails install the drive manually through the control panel using Add Harware and then browse for the INF file.

Reasons

  1. Downloading the driver gets you the newest version available and may resolve a bug.
  2. Changing the USB port will keep Windows from using the pre-configured settings set up in previuos installs.
  3. Installing manually will add the printer to the device library, even if you have to reinstall it a second time to get the USB configuration right

Posted on Jul 24, 2008

  • 1 Answer

SOURCE: HP Photosmart C3100 series

I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

Posted on Sep 06, 2008

  • 1 Answer

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

efs_perpends
  • 1996 Answers

SOURCE: HP Photosmart C3100 series, Can not copy or scan.

Did you just replace a cartridge? In any event, see this HP support article and follow the instructions. You may need to clean the cartridge and printer contacts for the cartridge to work correctly. Do this while the printer is turned off. Wait until the contacts are both thoroughly dry, then reinstall the cartridges with the printer on. (See here.)
If you have other questions about this model, your product home support page is here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 05, 2009

pineworks
  • 4041 Answers

SOURCE: screen says cartridge cradle is stuck but it moves freely

Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 05, 2010

  • 1 Answer

SOURCE: I have a HP C3100 print cartridge cradle cannot move

I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...

Posted on Dec 20, 2010

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1 Answer

I have a HP C3100 print cartridge cradle cannot move


I'm glad to see that I'm not the only one who has had this problem without a solution. I found that by moving the print cartridge (with the power on) all the way to the left, closing the door, powering it off, then powering it back on, then doing the test print (cancel and color start copy key), it would print. Had to do this 2-3 times. Then tried printing a document and it printed. So far, it 'appears' to be working OK. Hope it keeps working, otherwise I will just have to get another printer...

Feb 18, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

All lights keep blinking!tried unplugging and reinstalling.Dead?


If the Resume c00121686.jpg light continues to blink and the print cartridge cradle does not move to the right side of the printer, try these solutions:
  • Remove and reinstall the print cartridges. Verify that the print cartridges are in the print cartridge cradle before pushing them forward into position.
  • Verify that no obstruction prevents the print cartridge cradle from moving freely on the rod.
  • Verify that the vinyl tape has been removed from each of the print cartridges.
If the problem persists, contact HP Customer Care.

Jan 14, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

After changing the ink cartridge, my printer wouldn't print.


change cartridge from 60 to 60l and printer wouldn't recognize cartridges

Dec 21, 2008 | HP Photosmart C3180 All-In-One InkJet...

3 Answers

The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

The cradle is stuck


Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Jul 06, 2008 | HP Photosmart 8250 InkJet Printer

9 Answers

HP Photosmart C3100 series


I just got off the HP help line.  After changing my black ink cartridge a test page was printing each time I turned the machine on.  This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink.  I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty.  It turns out that you cant do it.  HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings.  And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer.  The printer was inexpensive sure, but I'm paying for it in wasted ink. 

Dec 26, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 | HP Photosmart 7660v InkJet Printer

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