Question about Gateway M-6866 15.4" Widescreen Laptop Blue PC Notebook

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No display after upgrading RAM

I had two 512 MB sticks of RAM in a Gateway laptop running Vista. I tried replacing them with two 2 GB sticks of RAM. When I did this, I started the computer and there was no display. I took one of the sticks of 2 GB out and replaced it with one of the 512 MB sticks and it worked fine. I checked and it was recognizing both sticks. I shut down and replaced the 2 GB stick with the other 2 GB stick to make sure they were not faulty and that 2 GB stick seemed to work also.

My question is why do I get no display when using both 2 GB sticks together?

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  • Adam Austin Dec 24, 2008

    Yes it is DDR2.

  • Anonymous Jan 16, 2009

    mine's an acer laptop and it behaves in exactly the same way. However, once it boots into vista (am now trying xp), the display appears - i just have to take out 2gb every time i need to access the boot menu options. Ubuntu works fine!

  • JDTec
    JDTec May 11, 2010





    Is the memory DDR2?




    Memory Technology
    DDR2

    Maximum Memory
    4 GB

    Installed Memory
    4 GB

×

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  • Master
  • 679 Answers

Are you saying that there are only 2 slots for ram or 4, if 4 then you may have a dual channel lap top, in which case you need all of the ram to match, they all have to be the same exact ram.you cant mix and match, also is the bios recent, it sounds like you may need a bios flash if the laptop isn't recent.And there may be a limitation on the amount of ram it takes, I just setup a brand new acer and it only two gig max, see if they offer a bios update

Posted on Dec 24, 2008

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dilipbagdi - Technical Associate

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