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you may have to open a port that you xbox can use to connect to xbox live
Connect only your Xbox and computer to the Internet.
Disconnect all other devices. This is done to easily determine the
Xbox's IP address, which is used in the Port Forwarding process.
Open the Windows Command Prompt from the Start Menu. Click "Start > Run...," then type in "cmd" and hit "OK."
Enter "ipconfig" n the command prompt. A list of IP addresses pop ups. Write down the IP address of your computer.
Open your router setup utility
through a web browser. Use the given directions from your router
manufacturer to do so. Generally, the configuration page is opened by
inputting the router IP address into the URL in the following format:
http://123.456.7.8/ (where the IP Address number is unique to the router
Open the "DCHP Client List"
section of the router setup utility. This lists the devices currently
connected to the Internet through the router, which is your computer and
Xbox. Write down your Xbox's IP address (in this case, the one that is
not your computer's IP address).
Navigate to the "Virtual
Servers" or "Port Forwarding" menu in your router setup utility. Most
manufacturers have a side menu on their router setup utility, which is
generally a section under your "Firewall" settings.
Input the following port numbers and your Xbox's IP address into your router's port forwarding configuration:
Placing these numbers in the port forwarding menu opens up the
required ports that your Xbox needs to connect to the Xbox LIVE network.
Save this configuration.
Start up Xbox LIVE to check your
connection. If you have no problem connecting, then you have
successfully forwarded the required ports.
The DNS is your routers ip address. the secondary DNS is 0.0.0.0 or thats what mine was
you can go to your routers website and enter it manually. Type 192.168.1.1 this might be it or try 192.168.2.1 or 192.168.1.100
when it shows your routers info write it down and then put it in your xbox's network by entering it manually. btw the secondary DNS is just 0.0.0.0 if it doesn't give you two. the gateway is just your routers ip address.
what else you can do is do port forwarding. But the xbox is not a static ip address so it'll change. what you can do is when it says to put your ip address in your xbox put all the numbers the same as the routers ip address BUT DON'T USE THE SAME LAST NUMBER! so like if your routers ip address is 192.168.1.1 you can use 192.168.1.23 i use 192.168.2.15 but you may not have the 2 in yours.
You have to make sure that your xbox knows your ip address and if your using wireless, your wep key. Your wep key should be on the back of your wireless router and you can make your xbox recieve your ip address automatically by editing the settings. you can edit settings by testing your connection. If your xbox does does not have your ip address, next to ip address it will say failed and next to that it says edit settings.
Your friend may not have port forwarding on their home network and the network router filters the Internet NAT redirection...
Setting up a DMZ (Demilitarized Zone) on the router for the Xbox gives it unrestricted access to the internet; also puts your Xbox outside you routers firewall.
DMZ ports have to be programmed manually and the IP address also must be manually entered; The DHCP Automatic IP address puts the Xbox back behind the firewall; just duplicate the automatic DNS Server settings and the Netmask. Then choose a IP address outside the Automatic IP range (e.g. 192.168.1.175)
If that does resolve the issue see if the other Xbox needs a Live Update.