Call divert not working

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alcatel-lucent.com/support/

Has this always happened?
Does it happen every single time? are you in cellular coverage, or does it happen only when you are in certain areas?
Have you got your call diverts set up correctly?

1. Find "Keypad"

• Tap Phone.
• Tap Keypad.

2. Choose option

• Choose one of the following options:
  • Divert all calls, go to 2a.
  • Divert missed calls, go to 2b.
  • Divert if unavailable, go to 2c.
  • Divert if busy, go to 2d.

2a - Divert all calls

• Key in **21*+61411000321#
• Tap Call.

2b - Divert missed calls

• To select how long you want your mobile phone to ring before the call is diverted:
  • Key in **61*+61411000321**the required number of seconds#
• Eg.:
• Tap Call.

2c - Divert if unavailable

• Key in**62*+61411000321#
• Tap Call.

2d - Divert if busy

• Key in**67*+61411000321#
• Tap Call.

3. Return to the home screen

• Tap the Home key to return to the home screen.

* Settings>call>call divert 1.All voice calls 2.If busy 3.If not answer 4.If out of reach 5.If not available N.B.from the above lists choose anyone that you wanted to use for your divert.
* Activate i) To voice mailbox ii) To other number choose anyone that you wanted to use for your divert. In case if you choose to other number There provide your number that you wanted to divert.
And see whether it's suitable for you or not?
Thanks for using FixYa All the Best!

Hi,

Call - Divert.This feature allows you to divert an incoming call to a landline or to any cellular. This way you don't miss out on any important incoming calls. Calls can be diverted when you are busy, unavailable or travelling. The call can be diverted to any landline or cellular within the service provider's network area. Calls cannot be diverted to a cellular of another service provider.

From your Handset menu -

* go to call Divert/Forward.
* choose the option you want from the following.
* enter the number you want to forward the call to.

Options: You can choose from 4 types of Call Divert services:

1. Call Divert on "not reachable" : Diverts calls automatically to your chosen number when you cannot be reached - such as when your phone is out of network coverage, has a no battery charge or is turned off.

2. Call Divert on "busy" : Diverts calls automatically to your chosen number when your phone is engaged.

3. Call Divert on "all calls" : Diverts all calls to your chosen number. If this option is set, you will not receive any calls on your mobile phone till you have cancel Call Divert "all calls" facility.

4. Call Divert "if no reply' : Diverts calls to your chosen number when you do not answer the phone for a specified number of rings, (you can define the number of rings).

Hope it helped out.Please don't forget to rate me thanks alot..

Check if you have any call diverts activated
If you have call divert option when you are busy you will get this msg

It means that you have set up that incoming calls will be diverted (to your voicemail usually) when your "line is engaged", ie when you talk with someone on the phone.

There are 3 diverts: divert on busy, on not available (switched off or out of range) and on no answer (when you don't answer after a certain period).
Depending on operator, they can be activated or deactivated individually, or all three at the same time. The latter option is bad in my opinion - who needs divert on busy? If the phone is busy, try again in a couple of minutes I say...

Anyway, this message is nothing to worry about.

*21*<mobile no. where u want to divert>#

where star(*) and hash(#) are available on keypad

to cancle the divert
press
##002#

Here you go :
CALL NOT ANSWERED *61#
DIVERTS WHEN PHONE IS UNREACHABLE *62#
DIVERT WHEN PHONE IS BUSY *67#

After typed desired code press OK or green button (call). Those codes are valid in GSM networks only.

Hi,

This is an operator supported feature. You need to punch in this code.

**61*destination*11*nn#[SEND]

destination is the number the calls get diverted to

nn = time in seconds (5/10/15/20/25/30)

This will work if you operator have not disabled this code.

Type * 71029 then your mobile number and end with a #

thats the code.