Question about Protron PLTV-32 Television

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Sound is stuck on a very low volume

Total volume key goes up to 50 and on 49 u can hear very low sound , if you go lower, u can not hear anything. and if you go to 50, it bursts with sound. do not know what to do. bought it from craigslist used and learned a bad lesson. the name of the tv is protron. i think it is 36 or 34 inches. pls help

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