Question about KitchenAid KDRP407HSS Dual Fuel (Electric and Gas) Kitchen Range

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The oven takes twice or three times as long to cook anything!

For the first few years, the oven would just shut off - or so I thought.  It turns out that there's a small pin that gets pushed in when the door is closed.  However, sometimes it slips into a small hole and doesn't get pushed in, so the oven senses that the door is still open and turns off.  Each time I close the oven door, I have to listen to make sure it comes back on. I can get it to stay on now, and it reaches the correct temperature...but if a cookie recipe says it takes 10  minutes, it takes 25.  If a cake takes 45 minutes, it takes an hour and a half.  It's driving me crazy   Anyone figure this one out?

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6ya6ya
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Posted on Jan 02, 2017

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  • 76 Answers

SOURCE: self clean inoperative

Dear Superglide, An error code "F5 E1" means "door latch not operating". In such situation I would recomend to replace the oven lock assy (part # 9782611 ) which is located on the back panel.If you are going to do it yourself - DO NOT forget to unplug the power cord first. About service manual - try to call Kitchen Aid directly.

Posted on Dec 13, 2006

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SOURCE: How to Dismantle Oven Door to Clean Glass

yep but it isn't worth it in my opinion if you want to know i can tell you its a pain and usually you cant get it all off because its baked on but if you want to do it just reply to your own message and ill write procedure in the morning there is about three or four pieces of glass in there insulation all kind of stuff lol -tech17

Posted on Dec 29, 2007

  • 4 Answers

SOURCE: oven door locked

Please check my earlier post on this problem.

I forgot to add that the only way the Tech is able to get the oven door unlocked after it shuts down in the Self-Clean (Self-Destruct?) mode is to take a pair of pliers and short across the bad Thermal Protection swtich before replacing it.

Posted on Apr 28, 2008

  • 409 Answers

SOURCE: TAKES TO LONG TO PREHEAT

sounds like the thermostat may be open and nees to be replaced. have a technician take a look at it.

Posted on Sep 13, 2008

SCGRITS
  • 1 Answer

SOURCE: Can't turn oven off

Over the 2008 Hoildays while baking, our Kitchenaid range (KGSA906PSS) "off" button would not turn off the gas oven portion of the range. The two ways we could turn off the oven was to either set a "stop cooking" timer for one minute or to go the main electical breaker box and cut off the electricity to the the range - either way- not a good way. We called Kitchenaid Customer Service at 1-800-334-6889 and stated the problem. We were concerned that this was a safety issue since we could not turn off our gas oven without resorting to the timer or breaker methods. The warranty for the electronics touchpad is from 2-5 years according to our owners manual. We have had the range since Aug. 2005.

We provided our model #, serial#, date of purchase and answered some other questions. Kitchenaid did determine this to be a safety issue and in doing so, our replacement part and labor will be provided free of charge.

Even if your warranty has expired, I would still call Kitchenaid first since this is a safety issue.

Posted on Jan 08, 2009

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