Question about Sony Playstation 3 (PS3) Console

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Playstation 3 error

I'm trying to play a blu ray on my playstation 3. it's telling me : playback prohibited, update system software. I have no idea what this means. Please help before I lose my mind.

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  • smsoria1 Apr 08, 2009

    can't play blueray disc,tells me to perform system software update& don't know how.

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Go to playstation.com and update ur system software

Posted on Dec 24, 2008

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2 Answers

I can't play BD's on my PS3. When I try to watch 'Inception', it tells me "To play this BD, you must renew the encryption key. Perform a system software update to renew the encryption key." I...


This is a rare problem ............ i faced similar kind of problem
i solved my problem with the help this repair guide you can also try this out i hope this will help you a lot .......
all the best
...

click here to download

Dec 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

We are trying to play a blu-ray disc in our PS3 and it is telling us we need to preform a system software update to renew the encryption key? What do we need to do?


If your PS3 is connected online it should have the newest update already. In the event it's not. You want to go to sony playstation support.com insert a USB thumbdrive into your computer. Download the newest update, insert thumbdrive into the USB of the PS3 under system settings select install update. It will take a few minutes then your PS3 is up to date.

Aug 30, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cut scenes jump


There may be a number of issues that contribute to your game not loading, or freezing up when trying to play. Please try the following:

1. Confirm the disc is clean. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

**Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

2. Confirm that you have updated the Playstation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your Playstation 3 by selecting:

* Settings.
* Then System Settings.
* Then System Information.

3. Some Playstation or Playstation 2 format software titles may perform differently on the PS3 system. To identify the compatibility status1 of a specific title, please use the Backward Compatibility Status Search provided by Sony.
http://www.us.playstation.com/Support/CompatibleStatus

4. Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

5. Confirm that you are not using any game modification devices. Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.

Turn off the BD 1080p 24Hz Output(HDMI) option. If the Blu-ray DiscTM does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under [Settings] > [BD/DVD Settings] and select "Off".

6. Confirm that the disc you want to play is supported by the PS3 system.

The PS3 system will support the following media formats*:
Media Formats Supported on the Playstation 3 console

PLAYSTATION®3 format software with either region [1] or [ALL] a
Playstation 2 format software (NTSC U/C standard) - (Not supported on the 40GB model)
Playstation format software (NTSC U/C standard)
Audio CDs, CD-R/-RW, Super Audio CDs b, c
DVD Video with either region [1] or [ALL] a
DVD-R/-RW, DVD+R/+RW a, c
Blu-ray DiscTM (BD) containing video content with region code [A] e
BD-ROM, BD-R, BD-RE c, d, e

a - When outputting DVD content or Playstation 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
b - Multi-channel Super Audio CD playback requires a multi-channel audio receiver with HDMI input.
c - Playback only.
d - Playback of BD-RE ver 1.0 discs is not supported.
e - Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP (High-bandwidth Digital Content Protection) standard.

* The 40GB Playstation 3 model does not support SACD.

Apr 03, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Wont play a blu-ray movie the playstation! needs "encryption key?


Yes it does have wireless internet. Go to the beginning of the cross bar menu, where system update is. and scroll down, you will see network options.

Mar 28, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Will Not play the Blu-Ray disc


Silly anti priacy stuff. Doesnt even stop the pirates...

You just need to get the update, through it on a usb stick and update your ps3. Here is a link to the update and instructions. Hope it helps.

http://www.us.playstation.com/Support/SystemUpdates/PS3/pc_update.html

Dec 05, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

How do I perform a system software update to renew


Here is a link to Sony's instructions on how to update:
http://manuals.playstation.net/document/en/ps3/current/settings/update.html

Nov 20, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Need help!! Trying to play a movie on my PS3. Movie will not play on my ps3. It's telling me i need to renew the encryption key. and perform a system update to renew encryption key Where do I get this this...


Since it says u hav 2 update the system to renew the encryption key, then update the system lol
go to settings then system update and it will update it to the latest firmware or u can dload it from the playstation website, this will probably solve ur problem :D

ohh and just to clarify sumthin...what type of movie r u playing, a dvd? and if so is it PAL or NTSC. if u hav a PAL ps3 and u are trying to play an NTSC movie on it, then sadly it wont work...

hope this helps! :D

Nov 02, 2009 | Sony PlayStation® 3 (80GB) Console

2 Answers

It says"Perform a system software update to renew the encryption key"?My ps3 wont play blue ray dvd?


your PS3 software needs to be updated in order to play blu-ray.

Its explained on this page:

http://manuals.playstation.net/document/en/ps3/2_60/video/aacs.html

On that page click on the link that says "update the system software".

On the next page it will explain to you the different ways to upgrade the software on your ps3.

Jul 08, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 does not want to play blue ray dvd?


You'll have to update the system software for your PS3 for it to play blu-ray movies.

You can read about it here:
http://manuals.playstation.net/document/en/ps3/2_60/video/aacs.html

On that page click on where it says "update the system software" and then on the next page it will explain the different ways you can upgrade the software.

Jul 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Can't Play BLUE RAY


with the blue ray error thing could be because the CD thinks your trying to copy it, or yes theres and Or, in the option menu and look at your movie or BR settings, if that doesn't work i dont know what to tell you sorry dude!

Apr 30, 2009 | Sony Playstation 3 (PS3) Console

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