Question about Canon PIXMA® mini260 InkJet Photo Printer

1 Answer

Canon Pixma Mini 260 - Error Code 5100

I see that many Canon printers have this problem, this printer is brand new out of the box - when I turn it on it comes up with
Error - 5100 - Error Code.

I have downloaded and installed the latest drivers etc... nothing seems to work.

Looking for you advice

Posted by on

  • Anonymous Feb 26, 2009

    please help, I HAVE THE SAME ERROR!! I have tried to clear it, leaving the country soon, don't have time to repair it and I can't find any vendor that still carries it in stock. any ideas?

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I'll presume you are confidant you have installed the LATEST drivers and software according to provided installation instructions.

I'll tell you though, I think in all likelyhood you did. Why? Because per Canon technical documenation, error codes 5xxx thru 9xxx displayed on the device's LCD have only a two pronged solution troubleshooter:

  1. SOLUTION 1: Reset the device (refer to a previous post of mine for detailed instructions).

  2. SOLUTION 2: The mini260 may require repair.
OPTIONS (if solution 1 doesn't work):
  1. Since it's new, contact the vendor who sold you the printer and insist upon an immediate exchange. As always, whenever possible, get yourself out of the middle and let the vendor work with the manufacturer (Canon) to resolve.
  2. Contact Canon's toll-free technical support:
Call 800-828-4040 (Mon-Fri 10:00 a.m. - 10:00 p.m. EST, excluding holidays), OR ...
email @ https://www.usa.canon.com/consumer/controller?act=SupportMailerAct&fcategoryid=259&modelid=14098

After all, it wouldn't hurt to let their tech-rep have a crack at it, but more importantly, corroborate/confirm it's in need of repair (potentially adds one more bullet to your chamber).

Good luck, and please post back to let me know how things work out, or if you have any further questions.

"Today's the best day of my life...and NOW you're part of it!"

Posted on Dec 24, 2008

  • Craig The Geekinator
    Craig The Geekinator Dec 24, 2008

    P.S.:



    This type of error indicates to me that it was displayed even BEFORE you installed the software. Did you observe if this was true for you?



    IF YES ... AND your vendor is a "brick-and-mortar" ... AND they agree to exchange (again, INSIST upon it if any yahoo says no), THEN do NOT leave the store until you've taken the proposed replacement printer out of the box and tested it for same error code.



    "Today's the best day of my life...and NOW you're part of it!"

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