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My comp. doesnt recognize my mp4

I connect the usb and the comp. says usb not recognized and i lost my installing disk. please help me!

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  • 17 Answers

You need the driver.
Can you let microsoft search for the driver?

If not try to search for the driver here.
http://members.driverguide.com/index.php?action=wizard_step_1

Posted on Dec 30, 2008

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Posted on Jan 02, 2017

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I hav got a cyberview mp4 player from singapore.when i plug to my comp to copy songs from it , thrs a msg sayin tat us b device not recognized..i've tried restartin my comp nd even reinstalled my usb...


try connecting it to the other USB ports and install the driver. It can help sometimes. if it is not working even when you reinstall the driver the device might be dead.

Mar 05, 2011 | Audio Players & Recorders

1 Answer

I have mitone mp4 player (MITMP26) 4 GB . I have a problem. USB device don't see my computer. Windows 7 64 bit. Please help me.


Hi, player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see Sansa player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Sansa player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are mitone mp4 player Connect and mitone mp4 player Express which only use MTP mode. MTP mode is the recommended and default method for mitone mp4 player Players when used with Windows OS.

The mitone mp4 player player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.



SOLUTION 3 - Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.


If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the mitone mp4 player firmware

NOTE: mitone mp4 player Express and mitone mp4 player Connect do not have MSC mode. For mitone mp4 player Connect you can try reinstalling the firmware using the Connect Recovery Mode.

Additional troubleshooting notes:
If you have replaced the mitone mp4 player Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting.
- Try connecting on another computer.
- Try using a different USB cable
- Try connecting to the back USB ports which may supply better power.
- If only MTP mode is not working, try reinstalling Windows Media Player
For Windows XP try also download and install the MTP Porting Kit.

Hope that helped And please don't forget to rate me..

Have a nice day....

Feb 19, 2011 | Audio Players & Recorders

1 Answer

When I try to download music from pc to my ipod, pc says connect


Hmmmm check wit the data cable once.. try using different USB ports els different data cables itself..

- if cable workin fine den try doin a hard reset.. i.e with d iPod plugged in 2 d comp try resetting iPod..

-Els check if ya iPodz getting recognized in iTunes.. if itz gettin not gettin recognized reinstall the itunes software.. or follow dese steps-
1>www.apple.com
2>Click on the tab SUPPORT
3>Select iPod+iTunes
4>Select iPod nano 4 r 5th gen
5>U'l find many divisions as get started troubleshooting n al.. under troubleshooting d 3rd link i.e iPOD DOESNT APPEAR IN ITUNES n follow d steps

-if itz gettin recognized in iTunes n not gettin recognized in comp den follow d same steps til troubleshooting.. under dis go to d 4th link i.e iPod is not recognized properly by computer when USB drivers are not installed properly r out f date..

Try wit al dese steps.. hope sumthin works out 4 u..
If none f dese work den derz another step to it.. may b disk mode step which am not sure f.. try finding out regardin diskmode n may b dat'l help ya..

May 26, 2010 | Apple iPod nano

1 Answer

Cant format mp4 philips sa312455


i can solve your problem..its an easy way.since you have specified that your computer doesnt recognise it, you have to generate the system file. you can do this by either record a voice and save the file in your device. then connect your device to your computer. it will detect it and you can format and upgrade . the only thing is somehow you have to record the voice in your device.

May 27, 2009 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Frozen hourglass symbol on mp4 screen


If you are using Mac, you must use USB to connect to connect to itunes. If you are using Windows you MUST use Firewire. I don't know why this is but each system won't recognize the other's connection medium. Make sure you are using the correct cable. If my wire connection doesn't work then it is reversed. Try it the other way around. The only other thing I could think of is that you are trying to upload an MP4 that the system doesn't recognize. try a format converter if this is the problem, they can either be demoed or bought four 20 bucks or so.

Mar 21, 2009 | Apple iPod touch

2 Answers

My comp. doesnt recognize my premier mp4


The computer recongize it as a removable disk.
plug in your mp4 player
click start
click computers
click removable disk
formate the disk
copy and paste you songs.

Dec 23, 2008 | Premier MP4 Digital Media Player

2 Answers

IPOD MP4- USB DRIVER NOT RECOGNIZED BY XP


Hello!!!

Try connecting to different USB slot!! and try changing the cable too!!

Oct 26, 2008 | Apple iPod nano

3 Answers

Coby mp-c7095


try looking in "my computer"
if that doesn't work then reset your unit
press the reset with a toothpick you can feel it click and it will
automatically reset itself.
sometimes you have to do it a couple of times.

May 29, 2008 | Coby MP-C7085 MP3 Player

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