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Konica bizhub c351 was operating fine earlier today, taking print jobs from all network stations. After a period of non-use, now the panel says "ready to copy" and "power on the controller". Scan and print jobs are not going through, scan button will not function. What or where is "the controller"? How do I power it on? This happens not infrequently but typically we simply send a print job and it functions fine. This time it's simply stopped all functions except Copy. Help!

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  • Anonymous Jan 01, 2009

    same

  • Anonymous Apr 17, 2009

    SAME PROBLEM... HOW DO YOU POWER ON THE CONTROLLER? I TIRED TO RESET THE SYSTEM BUT NO LUCK.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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VOTIT
  • 2071 Answers

SOURCE: Won't scan or copy

Solution
These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.

  1. Right-click My Computer , and then click Properties .
  2. Click the Device Manager tab. (In Windows 2000 and XP, click the Hardware tab , and then click Device Manager .)
Check the list of installed devices for references to DOT4. If there are no DOT4 references, the software has not installed correctly.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
  • The scanning software works after installing the all-in-one software until the first time the computer is restarted.
  • In the Device Manager, opening the Properties of the Imaging Device entry will reveal a status of "code 19" or "code 28".
  • A Scanner Cannot be initialized error occurs. While this error may other reasons, a virus will cause this error.
When the all-in-one is turned on and connected, follow the steps below to see if this is the problem:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
  2. Open the Device Manager:
    • Windows 98 and Me: Select the Device Manager tab.
    • Windows 2000 and XP: Select the Hardware tab, and then click Device Manager .
  3. Locate the Imaging Device entry and click the plus (+) beside it. It may have an exclamation mark beside it.
  4. Right-click the all-in-one entry under Imaging Devices, and then click Properties .
  5. A Properties screen will open. Look at the Device status section.
Hope it may helps;.
Regards, VOTIT

Posted on Sep 20, 2008

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herminio_hal
  • 210 Answers

SOURCE: how to set scan for a new person on bizhub c351

If you know the ip address of the copier printer, it will be easier for you to add e-mail address. open the internet browser and type in the ip address. admin password 12345678. or use public. Click the scan tab.

Posted on Jul 09, 2009

  • 51 Answers

SOURCE: Konica bizhub C351 with a C9401 error code

The output from the CCD Sensor is a predetermined
value or less during CCD Sensor gain
adjustment.

1
Check the flat cable for proper connection and
correct or change as necessary.

2
Change PWB-C.

Posted on Aug 30, 2009

  • 44 Answers

SOURCE: how do we change the language on the konica minolta bizhub c351

1) Press "Utility-User Setting-Language Selection
2) Go to service mode System 1 - Marketing Area - US
You have to do both

Posted on Nov 29, 2009

  • 61 Answers

SOURCE: Konica Minolta bizhub 6500 pro/Fiery controller scanning problem

Hello a Fiery print controller is basically a computer, which needs to be rebooted once a week to get rid of temp. files. Try shutting down each fiery every Friday and restarting Monday morning and your problems will be resolved. What model Fiery's do you have (IC-408, IC-901),? let me know which model and I can see if their is a patch to correct this issue. dave.herron@att.net PS: I am full line KonicaMinolta dealer

Posted on Dec 25, 2009

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