Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Won't scan or copy
These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
Posted on Sep 20, 2008
If you know the ip address of the copier printer, it will be easier for you to add e-mail address. open the internet browser and type in the ip address. admin password 12345678. or use public. Click the scan tab.
Posted on Jul 09, 2009
The output from the CCD Sensor is a predetermined
value or less during CCD Sensor gain
Check the flat cable for proper connection and
correct or change as necessary.
Posted on Aug 30, 2009
1) Press "Utility-User Setting-Language Selection
2) Go to service mode System 1 - Marketing Area - US
You have to do both
Posted on Nov 29, 2009
Hello a Fiery print controller is basically a computer, which needs to be rebooted once a week to get rid of temp. files. Try shutting down each fiery every Friday and restarting Monday morning and your problems will be resolved. What model Fiery's do you have (IC-408, IC-901),? let me know which model and I can see if their is a patch to correct this issue. firstname.lastname@example.org PS: I am full line KonicaMinolta dealer
Posted on Dec 25, 2009
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