Question about Sony STR-DE685 Receiver

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Output Hello,I have a sony str-de685 receiver and on the display it says that the speakers r off and I cannot get it to go to channel a or b Ive tried everything and cannot get it to a or b speakers

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When you change the selector switch, do you hear the relays inside the unit? Is your muting button activated (found to the lower left of your volume knob)? Do you have speakers connected to A or B or both?

Posted on Dec 29, 2008

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Why is center channel dead?


Sony STR-K840P Sound center speaker - Questions - Fixya

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... sound from center channel during viewing, or during speaker level test- all other speakers emit tone, but center is dead. I have optical digital cable and hdmi ...

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Jan 01, 2016 | Sony STR-K840P

1 Answer

Sony STR-DE685, home stereo, center speaker cuts out, as does left surround. tried everything. Worth fixing? or shitcan it?


It all depends on what's wrong it and if it's worth the price to fix it to YOU, doesn't it? If it's really broken only a tech can look at it and tell you the cost to fix it.


Have you eliminated the individual speakers and cables first? Or looked in the manual?

Mar 19, 2011 | Sony STR-DE685 Receiver

1 Answer

The receiver works ok until the vol is reduced and the right front channel drops out. Increasing the vol usually picks up the dead speaker but it drops out again when the vol is reduced. I've tried...


Make sure the audio level on the left and right channels are balanced. Check the menu for audio levels to adjust and make sure they are not maladjusted. If all levels are adjusted properly then the volume control or volume control circuity may be at fault.

Jun 27, 2010 | Sony STR-DE685 Receiver

1 Answer

Sony's STR-DE675 5.1 Channel Receiver - Speaker OFF problem


There's a button that turns the speakers OFF right above the headphone jack.

Get the manual: retrevo.com

May 21, 2010 | Sony STR-DE675 Receiver

1 Answer

Heard a pop and receiver now displays "PROTECT." Is that a sign of death for this unit?


a lot ahve relays not fuses check speaker leads are not shorted,at the back make sure the spring clips (speaker wire holders) check the springs under the clip hav't shifted,check speakers(unhook all speakers,then mute

Dec 02, 2009 | Sony STR-DE685 Receiver

1 Answer

I have hooked by two bose 161 speakers using 14 gauge speaker wire (about 8 feet) to sony str-dg720. But I get absolutely no sound from the speakers. I have hooked the speakers to port A set of input...


You gots ta isolate the problem.  Disconnect the speakers and hook them up to a stereo you know that works.  If you don't hear sound coming out of the speakers, then you know the speakers are fu.k.d up, so you need to look on the speakers to see if there is a fuse that is blown that needs to be replaced.  If you got sound coming through, then disconnect them and hook them back to the original stereo making sure you got a good connection and all the wires are in good and tight.  Then turn your stereo on and go through the various channels like Tuner, Tape Deck, Aux, and DVD to see if you get any sound.  Also turn the volume knob up. If you don't get any sound after all this, you know there is something wrong with the stereo your using.

Oct 29, 2009 | Sony STR-DE685 Receiver

2 Answers

Right channel low volume on Sony STR-685


Here you go buddy:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C225335&fes=true&mdl=STRDE685

Sep 20, 2009 | Sony STR-DE685 Receiver

1 Answer

5.1 Surround sound not working


Maybe the surround processor is having a bad day... My kenwood would do similar and a reset was necessary to correct. Have you tried resetting the system? On my Sony STR DE 597 this is accomplished by powering off. Then while holding the 2 channel button down (front face plate) power on. A reset message is displayed. Your model may be similar but check your manual or download the PDF of the manual from Sony's support website. Hope this helps

Sep 05, 2009 | Sony STR-DE685 Receiver

1 Answer

The sound goes off and says "unprotected"


check speaker wire connections on the back of receiver
bare wires should never touch each other or the metal chassis
if all connections and speakers seem ok the problem is internal witch can go from blown power supply to shorted output devices and everything in between , and as always look for repair shop in your area, do not attempt to do it yourself, firehazard and electric shock are the things we all want to avoid ;)

Sep 02, 2009 | Sony STR-DE685 Receiver

1 Answer

Sound only some out of 2 speakers at a time. I need all 4.


Here you go buddy:
http://www.docs.sony.com/release/STRDE685.pdf

May 19, 2009 | Sony STR-DE685 Receiver

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