Good day or good night to all those who are reading this message. I am D. I was giving an e-machine T2958 by a client of mine to repair. The client says that it was working fine for a while until the client started to witness warning messages and virus alerts. The client ignored these computer threats and accidentally bumped into the computer while the client was attending to other matters that day. Since that day, the computer has refused to start as usual. I have done some work on it and I have a couple of reasons or suggestions as to why the computer malfunctioned. I also came up with solutions to help resolve this crisis. What I am asking for is for others, who are reading, to give me their opinions and suggestions towards this particular incident. You don't have to mention your name, I just want to know what you think about the situation. Be precise and delineate as possible.
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Re: A Computer Malfunction
If the system was bumped while the hard drive was reading data the their is a good chance that the Hard Drive is no longer any good. Just my thoughts as I have had far far more problems with hard drives that all of the other computer parts combined.
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The only way to restore your computer to factory setting with all the software/bloatware as it came with your computer the first day you start it up, you will need the factory restore disk that came with the computer if one is provide, if not usually with e-machine product, which doesn't provide you with a factory restore disk, you will have to create one yourself using a dvd-r. Usually you will have to go the the emachine recovery/back up management option in your menu programs and use that program to make the factory restore disk, after making that disc, you will need to insert the disc, and shuit down the computer and restart it. It will prompt you to follow direction once the factory restore disk is boot up. Follow the directions and you should be good to go. If there isn't a recovery managment program or a factory restore disk provided, you will need to contact emachine up.... usually they can send you factory restore disk for a small fee.
I suspect that a virus has infected your computer. Try the following steps to solve the problem. a friend of mine once had the same problem and this is how I fixed it for him:
- When you login and the screen goes blank press CTRL,ALT & DEL at the same time and go to start task manager
- After that go to file, new task and type in explorer.exe and wait for explorer to load.
- Go online and download Norton Antivirus 2011. I recommend the one that you pay for as it is more secure.
- Scan your computer and remove the viruses
Do a reset: Turn the computer and monitor off. Unplug the monitor video cable from the computer and unplug the monitor power cord from the wall outlet. Let it sit for 5 or 10 minutes. Plug everything back in, turn on the monitor, then start the computer. Sometimes that will work.
If you still have the same problem, try to borrow a known to be good monitor from somebody. If it works, then you know your monitor is bad.
It's also possible that your video circuitry is bad. If the monitor plugs straight into the motherboard (onboard video), then you'll need to purchase a video card and install it. Disable the onboard video first.
I can speculate on a lot of things but the error message (specifically) gives me a place to start that might be in your interest. Otherwise just reformat and start over (painful). Also...fyi...a lot of "emachines" have problems. I have replaced motherboards at the ratio of 5 to 1 and I fix machines as a part time exercise. Hope this helps....Tango.