Question about Ricoh CL3000E Laser Printer

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Vertical streak near left edge of printouts....only affects black portion of print image

Prints from our CL3000e have started to exhibit a vertical streak. or smudge like line near the left side....toward the left edge of the prints, but a little bit inside of the far left on the very edge....maybe between 1/2-inch and 1-inch indented from the left margin. I've read the manual and tried all maintenance options available, and checked the toner carts, as well as the "waste" toner container..all look okay. There are also no maintenance messages indicating the need to replace the photo conductor unit for either the color or B&W. I was wondering if this streak might be an indication that I need a new BLACK PHOTO CONDUCTOR UNIT TYPE 125 FOR CL3000. They are $79 on-line, but I don't think we've printed close to the number of copies indicated in the duty cycle for this wondering if there's some "cleaning" function I could perform to clear up this problem, rather than buying parts and swapping to see if that fixes the problem. The printer only gets light to moderate use and is only about 2 years old. We have the duplexer option installed...but this streak is present on single-sided copies as well, so I don't think that's a factor. Any help/suggestions would be appreciated. -- Jimbo

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Re: Vertical streak near left edge of printouts....only...

Get a new printer. I have replaced the photoconductors - both black and color - every 5000 pages or so. I am replacing the printer.

Posted on Sep 16, 2007

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Re: Vertical streak near left edge of printouts....only...

Where best to look will depend a little on the nature of the smudge. If what you're looking at is white, then you might just have a little heap of toner or paper dust on part of the LED array that paints the picture onto the photoconductor drum (look for a narrow unit that stretches full width, adjacent to the drum. Dark marks may, if you're lucky, be down to dirt on charger wires. Both respond well to cleaning with a vacuum and a soft cloth (be very gentle if cleaning the wires). I would be inclined to trust the existing photoconductor unit unless you know it's been abused (e.g. by leaving it lying around in daylight) or the coating on the drum is visibly damaged. A.

Posted on Apr 11, 2007

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