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GE Refrigerator - Freezer is not working.

Hi,
I have GE GSS22WGPE WW. We do not use ice maker, so it is switched off but we use freezer section. Today When I took out Ice Cream box from freezer section, it was watery instead of solid. I also noticed ice crystals on the inside wall of the freezer section. Using air dryer I removed all the frozen ice crystals from wall and put the freezer to maximum cold. After 8 hours ice cream is still watery and ice crystals start building up on the wall. Is this something I can fix by myself or I have to contact service technician?

Thanks,
Jayakumar.

Posted by on

  • tkamprath Jan 03, 2009

    I have the same problem.

    The freezer is not holding the cold temperature, ice crystals forming in the back.

    I manually defrosted the freezer by leaving the door open with it empty for 3 hours.

    Started refrigerator back up and it worked fine for a couple of weeks. Then the same problem occured again.

    I suspect the defrost is not working. Looked fot the defrost timer but only found a printed circuit board.

    Can anyone help in fixing this or do I just need to call for service.

×

6 Suggested Answers

  • 173 Answers

SOURCE: Freezer temperature will not get cold enough

Clean cooling coils. Check refrigerant level.

Posted on Jul 08, 2009

aborcass
  • 2651 Answers

SOURCE: Freezer doesn't keep ice cream frozen

not being able to keep ice cream is not good, before doing anything ck a few things. make sur e to pull out unit and vaccuum under and behind unit, if it cant breath it cant freeze. check in back by compressor, is the fan running to cool the fan??? if the compressor is on so should the fan be. next id look behind the freezer wall for excessive build up of frost( it might even be buildin up with ice throughthte back wall, inwhich case you have a defrost issue

Posted on Apr 02, 2008

docjohn174
  • 943 Answers

SOURCE: ice cream is not frozen

hi thanks for the question try turning the thermostat to a higher number

Posted on Sep 25, 2008

  • 103 Answers

SOURCE: my ice cream won't stay frozen in my freezer.

Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

Posted on Jun 01, 2009

tborn6
  • 700 Answers

SOURCE: Freezer-Ice forms on food in the freezer and ice

check the door gasket to see if theres any tears or if its dirty, also check the coil on the back to see if theres any dirt on it if so it needs to be cleaned.

Posted on Jul 02, 2009

  • 12 Answers

SOURCE: freezer does not keep ice cream completely frozen.

there might be 2 possible solutions to this.

either you have your freezer temperature turned down or when you get low on freon your motor cannot cool the freezer part.

Posted on Jul 10, 2009

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1 Answer

Continuous beeping


Either any door is not closed properly or door sensor is not working,its not sensing the door closed.Or the problem is no defrost.The defrost is causing over ice in fridge or freezer section.

Reset the refrigerator by disconnecting it from wall outlet for 12 hours,then reconnect and see if still the same problem is there.

On some cases its issue with fan not working.There are two fans,one in freezer section and one in fridge section.If either of the fan is not working the controls will flash.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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