Question about Mitel 9104-001-000 Power Supply SX-50 (9104001000) Power Supply
I have a Mitel SX-50 at my Motel and each time they add a new toll free prefix my system does not recognize it as a FREE call from the room extensions. So when the room extension tries to dial the toll free number it gives them a busy signal before they even finish dialing. Is there a way to program the system to allow these new prefixes to be accessed from the room extensions?
First of all you must enter the program mode if you have your manual it will tell you how to do this. If not try this. press the # and on the screen should show command and a flashing number with a question mark. Enter the number 700 and press enter. this will get you in the prefixes. use the next key to scroll until you a a line with no numbers, it may take a little bit depending on how many prefixes are entered. Now then you use the arrow key to get past the first 3 digits that are flashing, enter the number 01 for non toll calls arrow over one more time enter the number to access an outside line commonly 9 then the prefix excatly how it is dialed eg.( 001 01 91800 05). Recap the 001 is what number in the list of approved prefixes. 01 is non toll call. 9 is the access number dialed form the room to get an outside line. 1800 is the first numbers dialed to call a number like 1800DIRECT. 05 is the number of digits dialed including 9. If you have any problems with this email me donnie_rawls2002 at yahoo.com. Hope this helps. I had to do this today at a local hotel and it was a bit confusing in finding the right commands and how to get there.
Posted on Jan 08, 2009
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Posted on Jan 02, 2017
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