I have bought this phone for my daughter for xmas I have always bought an orangeUK phone then put a orange spanish sim card in never had any problems till now. Not sure what i should do now any help would be appreciated. The phone wont work sim blocked.
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As ginko correctly said above, The PUK is exclusive to your sim card, not your actual phone.
Easiest option is to obtain the PUK from Orange customer services. Call 450 from anothe Orange handset, or 07973 100450 from a landline.
Make a note of your PUK when you get it, because it will always remain the same (for that sim card)
I had the same issue. The XDA is fully unlocked, the problem is that the phone has never been one which Orange have acquired the correct settings for, they never sold it (to the best of my knowledge). When I had mine unlocked and tried to use it on Orange it would not send or receieve any txt messages. Orange were rubbish and O2 point blank refused to help.
I just bought another phone and binned it.
She's trying store bought DVDs, not any burned DVDs, right? If the discs she is trying are regular silver-bottom DVDs that work on other DVD players, then the player is defective and she should return it.