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Unable to install Lumix digital camera software using Vista

I wonder if someone can help me please. I have just bought a Lumix FX500 camera, which I’m very happy with, but I’m unable to install the supplied software. The CD-Rom should contain PHOTOfunSTUDIO 2.0e and ArcSoft software suite, however none of applications are recognised on my PC. There is no autostart menu and none of the files are recognised whatsoever. I’m using Vista Home Premium OS which according to the manual should be fine. I’ve tried installing the software on my work PC (XP pro OS) and this works fine- you get the set-up menu etc. I’ve contacted Lumix and they said it must be my PC. Any ideas would be greatly appreciated. Cheers, Alan.

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First do a clean uninstall with the Windows Installer Clean up utility, after you remove the programs from your add/remove menu.
Then try inserting the cd, and going to explore it manually, look for a setup file that says vista on it, try installing that way.

Hope this might jump start the fix, I don't have vista =S

Posted on Dec 23, 2008

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