Question about Audio Players & Recorders
When I plug the mp3 player into my computer, the computer responds with ''Unknown Device''. Also, the player doesn't seem to register when I use Windows Media Player or Yahoo! Jukebox. I am uncertain if I need to reinstall the driver and if so where I could find this driver.
SOURCE: Two problems with my mp3 player
Hi Mina. An internal memory corruption might have occurred on your player, and would need to format your player through "Disk Management" (I'm assuming you have Windows XP or Vista). Here's how: (1) First, set your player to MSC mode by navigating your menu as follows: Menu >> Settings >> USB Mode Choose "MSC" (2) Open "Computer Management" by right-clicking on the "My Computer" icon, then selecting "Manage" (3) Your "Computer Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" (4) On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa E250. The lower section also contains the drive # pertaining to your E250. Right-click on either drive letters pertaining to the E250 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. In general, Disk Management is more the effective tool for formatting your E250 and assuming the format processing completed without any errors, you may now use your player as you would. You may want to set the mode of your MP3 player back to "MTP" (if you're going to download subscription songs -- otherwise, just leave it in MSC mode) by navigating your menu as follows: Menu >> Settings >> USB Mode Choose "MTP" In case you get the error "Unable to Complete Format" or the format process is unable to complete, you may want to call the SanDisk Tech Support guys for more advanced troubleshooting (I call `em when I'm at my wit's end lol) I hope it works :)
Posted on Jun 02, 2007
Start - Control Panel - Add/Remove Programs
Renew your mp3 music service subscription to get rid of the other message
Posted on May 24, 2008
I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.
Posted on Jul 15, 2008
I bought this mp3 for my son and had the same problem. Well, it would try to install the device, then say that the device was not recognized. Stupid Vista. So, this is how I made it work: open "Computer" press the reset button on the mp3, press and hold the play button while you connect the USB, continue holding play until you see an icon show up. This seemed to work okay. Hope this helps.
Posted on Dec 26, 2008
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