I cleaned(no warranty,1 year 2week old system),drive would load a disc
every now and then,sometimes it took 20 tries.Once loaded the game disc
or DVD would play fine.One day stopped loading at all.I called
Microsoft and they refused to sell me a new drive (Ben Q
model#VAD6038,MS part #X800474-006).Microsoft wanted me to send entire
console 2000 miles (I live in Canada)to be repaired.Looked into
shipping fees and coupled with repair costs it would be cheaper to buy
new system.So,I found a new drive of same make and model on
e-bay,installed yesterday.Now console will only play DVD's,games come
up with message to put disc in xbox 360 machine.Called microsoft and
felt as though they gave me the run-around.My question is,did I buy a
DVD only drive(with the exact same data sticker,model #s,part #s on
it)or is microsoft giving me run-around or am I missing something else
(unsure what 'flashing' is)???
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The DVD read head may need to be cleaned. Sometimes perfectly OK drives also fail to read certain discs. If the problem is persistent, i.e. the notebook won't read any discs, then clean the head (with a head cleaner) and try again. If it starts working, fine.. If not, then you may have to replace the DVD drive. If the problem is only related to playing one particular DVD, then its the DVD that is faulty.
Hope this helps.
This is a typical indicator of a problem with the Bluray drive or more specifically the optical laser on the drive which is failing to read the disc. Sony charge $150 for this repair if the console is outside warranty.
You could try cleaning the lens on the laser as this can work sometimes but this requires you to open the console and most often the lens is faulty and needs to be changed. For more information on the lens and how to access it either to change it or clean it please see this FixYa Tip.
This are some reasons for this :
the reading lens as become week so needs replacement .
2, disk compartment mechanism is not perfect sometime the lens is not brought to right possition to read disk , reasons worn out belts especially loading tray belt. change this belts .
If you know you are inserting the Game Disc correctly, but
are still have the same problem with only one game (or if you only have
one game), try cleaning the Game Disc by following the disc cleaning
procedures (click here).
If after reading the above information you are still unable to play
a game disc, please call 1-800-255-3700 to discuss available options.
The "Unplayable Disc" error has also been heavily reported. The error
appears to be limited to the Hitachi-LG CD/DVD ROM drives that replaced
the earlier Toshiba-Samsung drives. The error message is preceded by a
loud series of grinding noises and the system returning to the
dashboard. From that point forward, any disc that is put in the unit
will result in the "Unplayable Disc" error (although if the user was to
eject and close the disc tray in quick succession the disc may
sometimes play). In the majority of cases, this error is caused by the
adhesive that holds a small magnetic washer heating up and allowing the
washer to affix itself to the metal top of the drive. After this
occurs, the system can no longer spin the disk as necessary. Numerous
fixes are available on the internet, but all involve opening the
console box. Opening the console will result in the unit's warranty
being voided. Microsoft will fix the error for a fee . Included in the repair fee is one additional year of warranty coverage.
if you dont give a damn about warranty
open it up and clean the drive and wipe everything down
with a q-tip. and replace it back
It has happened to me twice and unfortunately the only way to solve it is sending the device to msoft. You can do this either through the phone or using the xbox.com site. The second time it happened to me the machine was out the warranty, they offer me to pay 87 € to fix it and extended the warranty for an extra year after it. At the end when I send it the second time they just sent me a refurbished one to avoid the problem to happen in the future.
Try using a cleaning disc, if that doesnt work take apart the unit and manually clean the lens. If that doesnt work your going to have to take the unit in for an estimate. If its more then two year old and you paid less then 150 bucks for it , it probably is not worth the estimate fee. good Luck