I cleaned(no warranty,1 year 2week old system),drive would load a disc
every now and then,sometimes it took 20 tries.Once loaded the game disc
or DVD would play fine.One day stopped loading at all.I called
Microsoft and they refused to sell me a new drive (Ben Q
model#VAD6038,MS part #X800474-006).Microsoft wanted me to send entire
console 2000 miles (I live in Canada)to be repaired.Looked into
shipping fees and coupled with repair costs it would be cheaper to buy
new system.So,I found a new drive of same make and model on
e-bay,installed yesterday.Now console will only play DVD's,games come
up with message to put disc in xbox 360 machine.Called microsoft and
felt as though they gave me the run-around.My question is,did I buy a
DVD only drive(with the exact same data sticker,model #s,part #s on
it)or is microsoft giving me run-around or am I missing something else
(unsure what 'flashing' is)???
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is a typical indicator of a problem with the Bluray drive or more specifically the optical laser on the drive which is failing to read the disc. Sony charge $150 for this repair if the console is outside warranty.
You could try cleaning the lens on the laser as this can work sometimes but this requires you to open the console and most often the lens is faulty and needs to be changed. For more information on the lens and how to access it either to change it or clean it please see this FixYa Tip.
If you know you are inserting the Game Disc correctly, but
are still have the same problem with only one game (or if you only have
one game), try cleaning the Game Disc by following the disc cleaning
procedures (click here).
If after reading the above information you are still unable to play
a game disc, please call 1-800-255-3700 to discuss available options.
The "Unplayable Disc" error has also been heavily reported. The error
appears to be limited to the Hitachi-LG CD/DVD ROM drives that replaced
the earlier Toshiba-Samsung drives. The error message is preceded by a
loud series of grinding noises and the system returning to the
dashboard. From that point forward, any disc that is put in the unit
will result in the "Unplayable Disc" error (although if the user was to
eject and close the disc tray in quick succession the disc may
sometimes play). In the majority of cases, this error is caused by the
adhesive that holds a small magnetic washer heating up and allowing the
washer to affix itself to the metal top of the drive. After this
occurs, the system can no longer spin the disk as necessary. Numerous
fixes are available on the internet, but all involve opening the
console box. Opening the console will result in the unit's warranty
being voided. Microsoft will fix the error for a fee . Included in the repair fee is one additional year of warranty coverage.
if you dont give a damn about warranty
open it up and clean the drive and wipe everything down
with a q-tip. and replace it back
Here's what I did to fix the same problem on my PS2 (Slim model # SCPH-70012). This should work for all models of PS2's. (Slim or Fat). Sony says all models can read a dual layer disc. If the fix doens't work then you need to send in your PS2 for service.
1) Start up the PS2 with no disc in it. 2) Highlight the 'Browser' menu and press the 'green triangle' button. 3) Highlight the 'Console' menu and press the 'green triangle' button. 4) Highlight the Diagnostics menu and press the 'blue X' button and select 'ON'. 5) Press the 'red O' button to back out of this menu. 6) Highlight the 'PlaystationDrive' menu and press the 'green triangle' button. 7) Highlight the 'Disc Speed' menu and press the 'blue X' button and select 'FAST'. 8) Press the 'red O' button to back out of this menu. 9) Turn off your PS2.
10) This step is optional.......I blew into the main unit to loosen any dust out of it and then carefully used my shirt to wipe across the lens at the back of the drive. I'm not sure if this mattered or not. Since I did this in conjuction with the above steps I can't say if this is needed.
11) Insert the disc and turn the PS2 back on. The diagnostics should run and automatically adjust your PS2 to play the game. I was amazed! Mine loaded right up after several previous days of nothing.
12) I checked the settings after the initial load and the Diagnostics and Drive speed reset to normal so it must be a one time run thing. My game has loaded everytime since and I haven't had to re-do the settings at all.
Chances are, your disc drive stopped working. No big deal. Just call up sony (the number can be found in the back of basically any game's instrustion manual. You can also find it by pushing SELECT in the playstation store) and get it repaired. Mine only took about a week.
This is a common error unfortuately with PS3. Hopefully your system is under warranty and can be replaced for free.
It has happened to me twice and unfortunately the only way to solve it is sending the device to msoft. You can do this either through the phone or using the xbox.com site. The second time it happened to me the machine was out the warranty, they offer me to pay 87 € to fix it and extended the warranty for an extra year after it. At the end when I send it the second time they just sent me a refurbished one to avoid the problem to happen in the future.