Question about iRiver H10 MP3 Player

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No CD... iRiver h10 stuck on system initializing

Tried firmware upgrade, now my iriver h10 is stuck on system initializing....

When I started the firmware upgrade, i was not notified I needed the CD...

I do not have the CD anymore. HELP...

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  • 17 Answers

Try Here:

http://iriverinc.com/support/hd/

If that doesn't work check out the forum at:
http://www.misticriver.net/forums/h-10-h-20-series/

Posted on Dec 26, 2008

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1 Answer

Iriver h10 when switch on it shows system file missing connect h


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3


OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

System Initializing Problem


same problem with mine...i tried to use rockbock firmware...it works but you have to be patient...you have to reset it time and time again before it works....it still works anyways rather than the iriver firmware...

Jul 12, 2008 | iRiver H10 MP3 Player

1 Answer

Iriver h10


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
A
A
B
B

May 30, 2008 | iRiver H10 MP3 Player

1 Answer

System initializing


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10

Dec 18, 2007 | iRiver H10 MP3 Player

1 Answer

Iriver (h10)


either find rockbox or iriver plus and do a firmware upgrade

Nov 12, 2007 | iRiver H10 MP3 Player

1 Answer

IRiver H10


Sounds like you either have a bad hard drive or some of the song files are corrupted.Have you gone into the "Emergency Connection" mode to reformat the player? Rest the player; if it's a 20gb stick a paper clip in the reset hole, on a 5 or 6gb remove and replace the battery. Then connect the player to the PC. Hold the enter button down when you turn it on, it should come on and read "emergency connection" at the top within a black band.
You must go to the iriver.com web site and download the firmware updater for your player. Her is the link; http://www.iriveramerica.com/support/hd/. Then select either the 5-6 or 20gb firmware. Run the firmware program while the player is in the "Emergency Connection" mode. You can also get the firmware upgrade info from iriver. That should solve your problems and in addition you will be getting the latest firmware.

Sep 18, 2007 | iRiver H10 MP3 Player

3 Answers

System files missing


Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

1 Answer

System files missing


Reacquire firmware from IRiver website

Oct 09, 2006 | iRiver H10 MP3 Player

1 Answer

Stuck at start screen!


I had the same problem. I had to download iRiver's firmware upgrader software and upgrade to the latest (v2.51). http://www.iriveramerica.com/support/hd/h10_20gb.aspx

Jul 31, 2006 | iRiver H10 MP3 Player

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