Question about Sharp AL 1631 Copier

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Has a red arrow on the screen and will not print

The red arrow is there on the main screen and will not let us print. We are not sure how to fix this.

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  • Sharp Master
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Dear sir; the red arrow indicated where the problem is, check that area probably get paper jam over there,let me know if still have problem, otherwise be generously rating me.thank you.
HAVE A MERRY CHRISTMAS !!!

Posted on Dec 23, 2008

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SAYS GOT PAPER JAM


With the message should say where is the paper jam. If you can not find this information you can try:
  1. Pull the paper tray, specified on the Display Screen, completely out of the printer.

    8500-pt2-open.jpg

  2. Remove any jammed paper from inside the tray slots. Make sure there are no pieces of paper jammed in the tray slots.
  3. Make sure to use paper within specifications and that the paper is loaded correctly in the tray. See the Related Items below for additional information.

    NOTE: When the paper edge guides are correctly adjusted, there may be a small space between the paper and the guides.

  4. Adjust the length and width tray guides:

    8500-pt2-guides-adj.jpg

    1. Length guides: Press the sides of the guide, and then slide the guide until the arrow on the guide point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guide will click into place.

      8500-pt2-len-guide-arrow.jpg

    2. Width guides: Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place.

      8500-pt2-side-guides-arrows.jpg

  5. Remove the top sheet of paper from the tray.
  6. Re-install the paper tray in the printer, and make sure it is completely closed.
  7. Make sure the pick truck and ****** roller set is installed and seated properly. Clean or replace both of these roller mechanisms, if necessary. See the Related Items below.

    8500-pick-truck-home.jpg



    8500-******-rollers-home.jpg
If none of this clean the JAM message you might want to power OFF/ON the device.
If that also does not clear the message you can go a bit deeper and reset the device. THIS WILL CLEAR ALL YOUR SETTINGS, might inclusive clean TCP/IP settings. So I advise you to print configuration report first then.
If you wish to do this here are the steps. NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:

NOTE: Print a Configuration Page before resetting NVRAM. See the Related Items below for additional information.
  1. Press and hold the [Up] arrow button on the Control Panel, and then press the [OK] button. This will automatically display the Service Tools menu on the Display Screen.
  2. Press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
To reset the printers NVRAM using the Control Panel:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Service Tools], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
NOTE: The Configuration Page can be printed to help solve printing problems and obtain the best results from the printer. Access this page from the printer's Control Panel.
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Printer Setup] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Configuration Page], and then press the [OK] button to print.
  3. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main Menu.

Aug 27, 2010 | Xerox Phaser 8560DN Laser Printer

1 Answer

My HP C6380 is printing blank pages. Cartridges are full. Test page only prints the Microsoft logo and no text. Copy feature works although the images appear light. Please help ASAP. John


1. Disconnect the power cord and USB from the printer and press and hold the power button down for 30 secs without anything connected to the printer. 2. Now connect the power cord only and turn it ON, make sure that the printer has sufficient ink in the cartridges, you may clean them and inside the printer with a lint free cloth. The printer will take some time to initialise. 3. Now we will reset the printer so follow the steps below. A. - Press and Hold the ?Print Photos? & ?Red Eye Removal? buttons. Release both buttons. Display should say ?Enter Special Key Combo? B. - Press and release in sequence ?Red Eye Removal?, ?Print Photos?, ?Red Eye Removal? 1. Press and release the right arrow button until the display says ?System Configuration Menu?. 2. Press and release the ?OK? button. 3. Display should say ?Support?. Use the Right arrow Key to look for "Reset Menu". 4. Press and release the ?OK? button. 5. Press the right arrow key to look for "Semi-Full Reset", press 'OK' 6. The printer will go off and will power on by itself, else wait for 20 seconds and power on the printer. Also check if Operating system is Windows XP, then Service Pack should be 2 or 3. Try reinstalling the main s/w driver and also upgrade the firmware from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3560280

Jul 14, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Photo tray problem


Here is a link to perform and if it does not work, then move to reset.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01839973&cc=ca&lc=en&dlc=en&product=3194498

RESET

1) Press Red Eye Removal & Print Photos button simultaneously

2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.

3) Press Right Arrow button untill "Reset Menu" is displayed. Press OK.

4) Press Right arrow untill "Semifull Reset" is displayed.

5) Press OK.

Apr 10, 2010 | HP C6280 All-in-One Printer

1 Answer

My printer is set up wirelessly and will not print. How can I check to make sure it is online?


On the printer itself push the setup button (the one with the little wrench)
Then push the down arrow key until it network is highlighted and press ok.
Then view network settings should be highlighted. Press ok.
Finally push down arrow key to WIRELESS network settings. The main thing you are looking for is the IP address. If it says Not applicable, 0.0.0.0, or anything starting with 169 then the printer is not on the network.

If it is off the network you should be able to hit the cancel key (red X) a couple times to take you back to main screen.
On the printer itself push the setup button (the one with the little wrench)
Then push the down arrow key until it network is highlighted and press ok.
Then push down arrow key to wireless setup wizard. Press ok.
It will search for your network and ask for the password if you have one (it is case sensitive). When completed it will be on the network.

Jan 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

The Align cartridges keeps poping up on the printer window after every use and then it dose a test ..and i cant figure out how to fix the Align i also just put in a new cartrige.. help me please


To resolve false error message, follow the below instructions.

1.Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
2.Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”
3.Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
4.Press and release the “OK” button.
5.Display should say “Support”. Use the Right arrow Key to look for "Reset Menu".
6.Press and release the “OK” button.
7.Press the right arrow key to look for "Partial Reset", press 'OK'
The printer will go off and will power on by itself, else wait for 20 seconds and power on the printer to complete reset

Dec 23, 2009 | HP Photosmart C5280 Printer

1 Answer

My pixma ip8500 is printing with some colour missing, all cartridges have ink in them?


Hi there,

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Dec 01, 2009 | Canon PIXMA iP8500 InkJet Photo Printer

2 Answers

Need to find # of pages printed.


Press "menu"
Use arrows to scroll to "list/test print", Press "ok"
use arrows to scroll to "Config. Page", Press "ok"
The page is printed, Press "menu" to return to main screen.

Total counter is on this page - top right corner I believe.

Please rate solution :)

Apr 25, 2009 | Ricoh CL4000DN Laser Printer

3 Answers

Error on the display -


I had the exact same issue with one of these printers. 83C00020 on the display with a blue background. printer will not power off.
Try this - Press and hold the OK button then press the power button to reset the printer .
I did this and it powerd on ok and is now working fine.

Apr 18, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Bad color


Follow these steps to clean the print head using the control panel on the printer:

1. On the Main Menu, press UP or DOWN arrow to highlight More Options, then press OK.
2. Press UP or DOWN arrow to highlight Maintenance, then press OK.
3. Press UP or DOWN arrow to highlight Clean Print Head, then press OK.
4. Press OK to begin cleaning the print head.
*NOTE: The cleaning takes several seconds, during which the message 'Cleaning print head. Please wait.' appears on the screen.
5. When cleaning is complete, you see a message asking if you want to print a nozzle check pattern. To see if the nozzles are clean, load a sheet of photo paper, then press OK to print the nozzle check.
6. Check the pattern to see if there are any gaps in the lines. If there are gaps, press OK to clean the print head again. If there are no gaps, press Cancel to go back to the PictureMate Main Menu.

Jan 03, 2008 | Epson PictureMate (C11C556001) InkJet...

2 Answers

Color bad


Follow these steps to clean the print head using the control panel on the printer:

1. On the Main Menu, press UP or DOWN arrow to highlight More Options, then press OK.
2. Press UP or DOWN arrow to highlight Maintenance, then press OK.
3. Press UP or DOWN arrow to highlight Clean Print Head, then press OK.
4. Press OK to begin cleaning the print head.
*NOTE: The cleaning takes several seconds, during which the message 'Cleaning print head. Please wait.' appears on the screen.
5. When cleaning is complete, you see a message asking if you want to print a nozzle check pattern. To see if the nozzles are clean, load a sheet of photo paper, then press OK to print the nozzle check.
6. Check the pattern to see if there are any gaps in the lines. If there are gaps, press OK to clean the print head again. If there are no gaps, press Cancel to go back to the PictureMate Main Menu.

Jan 03, 2008 | Epson PictureMate (C11C556001) InkJet...

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